Solutions Engineer

Summary

Join ChargePoint's Solutions Engineering team in the UK, supporting the European market. You will manage technical aspects of pre-sale customer engagement, driving technology evaluations and acting as a key advisor for our products. Responsibilities include performing site assessments, developing recommendations for EV charging infrastructure deployment, and creating RFP/Tender responses. You will also provide product training and maintain deep technical knowledge of market trends. The ideal candidate possesses a Bachelor's or Master's degree in a relevant field, 5+ years of experience in technical sales or consulting, and excellent communication skills. Up to 50% travel across Europe is required.

Requirements

• Bachelor or Masters degree in Engineering, Mathematics, Computer Science, or equivalent preferred
• Minimum 5 years + of combined experience in technical sales or technical consulting
• Experience should include some: electrical engineering, telecommunications, information technology, software development, technical writing
• Excellent presentation, oral and written communication skills
• Strong customer facing and relationship building skill
• Excellent written and oral language skills

Responsibilities

• Develop and deliver presentations to partners and customers in support of the sales process, educating potential customers on the benefits of ChargePoint solutions
• Act as a technical consultant, learning and understanding customer needs and developing the right solutions; working with product management to help align product development with customer and market needs
• Maintain deep technical and business knowledge of market and industry trends, and how to effectively integrate electric vehicles and charging infrastructure into client business operations
• Responsible for identifying technical issues that may affect customer satisfaction and proactively work to resolve such issues
• Provide both general “best practice” and customer-specific engineering recommendations for ChargePoint software feature usage, API implementations and integrations with external systems
• Maintain knowledge of local electrical installation codes and relevant standards, specifically related to Electric Vehicle Supply Equipment (EVSE)
• Respond to functional and technical elements of RFPs/Tenders; assist in the development and execution of SoWs (statements of work) and other proposals
• Responsible for identifying technical issues that may affect customer satisfaction and proactively work to solve such issues

Preferred Qualifications

Additional EU language skills, especially German or Italian, also a benefit