Solutions Engineer

Summary

Join Check's Solutions team as a Solutions Engineer and become a technical and strategic advisor to partners, helping them evaluate, integrate, and optimize their payroll solutions. Collaborate with the sales team in pre-sales engagements to design solutions, conduct technical discovery, and develop proof-of-concept applications. Post-sales, guide partners, ensuring smooth implementation and long-term success. Work with some of the largest platforms and fastest-growing companies, helping them navigate technical evaluations and achieve their business goals. This role requires a strong technical background, excellent communication skills, and a passion for solving business problems with technology. The position offers a remote, hybrid, or office-based option in NYC or San Francisco.

Requirements

• 4 years+ of demonstrated success driving business outcomes in customer-centric roles; experience in FinTech or SaaS platforms preferred
• Strong communication skills and executive presence, with the ability to effectively explain complex technical concepts to both technical and non-technical audiences
• Problem-solving mindset with an entrepreneurial approach to tackling challenges
• Ability to manage competing priorities in a fast-paced environment
• Intellectual curiosity and adaptability to evolving technologies and business needs
• Willing and able to attend our annual 3-day company offsite each year in the spring, and to travel occasionally as needed to support our partners

Responsibilities

• Partner with account executives to design solutions that address key business challenges
• Conduct deep technical discovery with engineers, product managers, and technical leaders to understand their needs
• Clearly articulate how our platform solves technical challenges and contributes to business success
• Develop proof of concept applications, present technical demonstrations, and help potential customers visualize integration opportunities
• Design API-driven financial solutions, including onboarding, funds flows, and reporting
• Act as the bridge between sales and partners’ engineering teams, ensuring smooth technical handoff
• Provide high-level implementation plans and estimate time to market
• Offer structured feedback to internal product and engineering teams based on partner experiences
• Assist partners in architecting, troubleshooting, and optimizing their integrations
• Serve as the subject matter expert and trusted advisor to partners post-integration
• Own the post-sales technical strategy and roadmap alignment with partners
• Establish and maintain relationships with key technical stakeholders, from engineers to C-suite executives
• Provide proactive strategic and technical guidance to drive partner adoption and growth
• Act as an advocate for partner needs within internal teams, influencing product development and innovation
• Serve as an escalation point for complex technical issues beyond standard support channels
• Build partner-facing documentation, resources, and other artifacts to aid technical enablement

Preferred Qualifications

• Experience in a customer-facing engineering role; proficiency in Python, TypeScript, or other modern programming languages preferred
• Experience in full-stack development and software architecture, with a deep understanding of system integrations; background in systems design and deployment of complex applications preferred
• Hands-on experience working with APIs and technical infrastructures; experience integrating RESTful APIs into web applications preferred

Benefits

• Company-sponsored medical, dental, vision, short-term/long-term disability, and basic life insurance coverage
• Stock options
• Flexible PTO and sick leave
• 16 weeks of fully paid parental leave for all new parents
• Flexible return-to-work
• 10 annual holidays
• A 401k retirement plan
• A $100 monthly stipend for home internet and mobile phone expenses