Solutions Engineer

Summary

Join CoLab's growing sales team as a Solutions Engineer and become the technical backbone of the revenue organization. Partner with Account Executives to solve customer problems, deliver engaging product demos, and refine demo best practices. Collaborate with Sales, Customer Success, and Marketing teams, and work closely with the Product Team to build the product our customers need. Provide coaching and professional development to sales and other solutions engineers. Success is measured by delivering high-quality demos, providing valuable training, and ensuring successful customer onboarding. This senior role offers potential leadership opportunities and flexibility to work remotely from anywhere in Canada or the USA.

Requirements

• Demonstrated experience in sales engineering or pre-sales within a fast growing software company. Ideally 5-10+ years experience
• Industry Domain expert - you have deep knowledge and experience with an understanding of CAD/PLM tools
• Ability to understand use cases and demonstrate industry domain expertise to establish credibility with customers
• Demonstrated experience assisting sales and customer success teams throughout the sales and onboarding lifecycle
• Ability to navigate complex enterprise sales for a product that is new to market
• Ability to break down complex topics into easy to digest information

Responsibilities

• Partner with Account Executives to solve challenging customer problems
• Prepare and deliver engaging and specific demos of CoLab that work to address customer pain points and highlight our unique value proposition
• Refine, implement, and champion Demo best practices at CoLab
• Collaborate with Sales, Customer Success, and Marketing to share your knowledge and expertise to improve business success and client relationships
• Work closely with the Product Team to ensure we’re always building the product our customers need
• Provide coaching and professional development opportunities to sales as well as other solutions engineers

Preferred Qualifications

Bachelor of Engineering or Project Management experience

Benefits

• This is a full-time, permanent position with a competitive compensation package that includes an executive stock options package
• Canada : This role offers an extended health and benefits package that includes unlimited paid vacation and RRSP matching
• USA: This role offers health and dental insurance (covered at 100% for the employee) and unlimited PTO
• Our main office location is in St. John’s, NL where we offer hybrid and remote opportunities. This role has the flexibility to work from anywhere within Canada or the USA