Solutions Engineer

Summary

Join Couchbase as a Solution Engineer and be part of a dynamic team empowering developers to build modern applications. You will support the growing Couchbase user community, driving customer success by acting as a primary technical field expert. This role focuses on assisting customers interacting with Couchbase technology via application code and the development process, requiring pre-sales experience, software development expertise, and experience developing business solutions. The position is remote in Dubai. You will work closely with the sales team, present solutions, and provide technical expertise while staying updated on the competitive landscape. Couchbase offers a comprehensive benefits package.

Requirements

• Experience in presales, software development experience as well as time developing business solutions
• Experience with one or more Enterprise Programming Languages and Solution Development methodologies

Responsibilities

• Operate in a consultative process with customers and prospects to define their challenges and opportunities. Map these challenges to the Couchbase Ecosystem by presenting differentiating and sustainable business value
• Educate and become a trusted advisor and challenge assumptions and current status while delivering value to the prospects and customers
• Present art of the possible and think outside the box approaches and solutions
• Support technical and business discovery activities including workshops, demonstrations, across multiple opportunities
• Work closely with the sales team on account strategy and identifying additional opportunities in existing and new accounts. Ensuring the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution
• Develop and deliver exceptional and engaging company/product presentations and demonstrations. Work with all technical levels from managers, to architects and developers and explain the Couchbase Ecosystem and its applicability to business objectives and business value
• Be the technical product expert and advisor for customers and stay up-to-date on the data solutions competitive landscape
• Partner with Product Management and Engineering to provide feedback from the field and represent the customer perspective
• Identify and write internal and external technical collateral, like typical deployment architectures or best practices and industry standards

Preferred Qualifications

• 5+ years in a Pre-Sales/Customer-Facing/Consulting Role
• 2+ years of experience in software development or related industries
• Excellent presentation skills with an ability to present technical solutions concisely to customers or potential customers all the way from development roles to the C-Suite
• Proficient / Native Arabic language skills
• Passion for diving into technical issues and solving customer challenges
• Programming skills with any one of the following: Java, Python, Javascript, .NET. C, SQL
• Experienced in at least one of the major cloud services providers (AWS, Azure, GCP)
• Experienced in designing solutions on at least one major database platform including data modeling, indexes and query optimization
• Experience with virtualization and containerization technologies (i.e. Docker, Kubernetes, Openshift, Containers etc)
• Familiarity with NoSQL databases or other distributed high-performance systems
• Experience with database platform development is a plus
• Hands on experience with development of large scal

Benefits

• Generous Time Off Program - Flexibility to care for you and your family
• Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*
• Financial Planning - RSU equity program*, ESPP program*, Retirement program* and Business Travel Insurance
• Career Growth - Be valued, Create value approach
• Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees