Solutions Engineer

Summary

Join Ditto, a fast-growing startup revolutionizing data synchronization, as a Solutions Engineer-Enterprise! You will collaborate with Account Executives to navigate complex sales cycles, winning over technical teams with Ditto's innovative technology. This role demands strong technical expertise, excellent communication skills, and a passion for customer success. You will be responsible for developing demo applications, selling Ditto's value proposition, and maintaining strong customer relationships. Travel to customer sites and industry conferences is expected. The ideal candidate possesses extensive experience in Solutions Engineering, a software development background, and a proven ability to delight customers.

Requirements

• 5+ years of experience in a Solutions Engineering, or Sales Engineering role
• Software development background in multiple languages: NodeJS, Swift, Objective-C, Java, Kotlin, Typescript, React Native, C#, and/or Xamarin
• Excellent written and oral communication skills
• Experience reading and interpreting technical diagrams for enterprise software
• Strong attention to detail and love in delighting customers

Responsibilities

• Coordinate with account executives to create opportunities, close deals, and expand relationships
• Aid development of Ditto’s demo applications on platforms like iOS, Android and Linux
• Effectively sell the value proposition of Ditto to key technical stakeholders within an account
• Maintain an extremely close relationship with our customer success team to make sure customers are happy and want to renew
• Work closely with our product and marketing team to create new, sought-after solutions and marketing material to further expand our pipeline
• Support customers deploying Ditto, including Proof-of-concept work
• Travel and run educational activities with customers
• Represent Ditto at industry conferences
• Mentor junior sales engineers when appropriate

Benefits

• Competitive salaries
• Stock options
• Medical, dental, vision, life, and disability coverage
• Flexible spending account (FSA)
• Flexible vacation policy
• 401(k) plan