Solutions Engineer

Summary

The job is for a Solutions Engineer at Finley, a company that streamlines access to debt capital for innovative companies. The role involves leading post-sales onboarding, partnering with various teams to improve the implementation process, and having a technical background with experience in complex systems integrations.

Requirements

• 3+ years experience with complex systems implementations and technical project management
• 2+ years debt/finance and Excel experiences
• Strong technical background and understanding of data transfers (ETL pipelines, APIs), data structures (JSON, S3), and technical issue-spotting
• Past experience working directly with engineers to QA, debugging, and driving software solutions/features
• Excellent project management and communication skills across multiple internal and external stakeholders
• Clear demonstration of identifying and achieving goals, owning multi-month projects from start to finish

Responsibilities

• Work with engineering and capital markets to directly onboard new customers
• Project manage across all ongoing implementations to ensure timely coordination and unblocking amongst stakeholders
• Partner with sales, customer success and engineering to evolve Finley's implementation process
• Gain expertise with Finley's internal tooling to QA, debug and identify software investments that make implementations increasingly automated and self-serve
• Manage communications between capital markets and engineering to ensure prioritized delivery of platform and tooling upgrades