Solutions Engineer

Summary

Join Istari Digital, a fast-growing software technology company, as a Commercial Pre-Sales Solution Engineer. You will conduct pre-sales technical discovery, work closely with the sales team, and be the primary owner of solution architecture and implementation. Responsibilities include creating pre-built solutions, integrating with cybersecurity teams, becoming a product expert, developing best practices, and engaging with product teams. You will also lead technical projects, managing internal and external resources. This role requires a Bachelor's degree in engineering, 10 years of experience in solution engineering, strong communication and project management skills, and expert-level technical competency in enterprise software. Istari offers competitive benefits, including 100% company-paid medical/dental/vision, life insurance, flexible work hours, unlimited PTO, 401k, company stock options, and training reimbursements.

Requirements

• Bachelor’s degree in an applicable engineering discipline, preferably computer science
• 10 years of experience in solution engineering in a complex, B2B solution sales environment with complex enterprise software implementations
• Strong interpersonal, communication, and presentation skills
• Strong project management and organizational skills
• Creative problem solver, with a passion for deeply understanding customer requirements and turning them into effective solutions
• Proven track record of supporting sales teams that meet or exceed sales goals
• Self-motivated with strong organizational and time management skills
• Operates with hustle, passion, and intensity in an environment that requires urgency
• Expert level technical competency in enterprise software, SaaS, or Cloud
• Ability to work both independently and as part of a team
• Willingness to travel as needed

Responsibilities

• Conduct extensive pre-sales technical discovery of prospect environments, objectives, and technologies to support sales engagement
• Work closely with commercial sales team to help with technical qualification and full sales cycle technical support functions
• Work closely with customer success, product, on-premise engineering, and other customer facing teams to drive successful proof of concepts, production installations, and complex integrations into customer environments
• Be the primary “owner” and driver of the solution architecture and initial implementation, installation, and integration of Istari software into customer environments
• Create pre-built solution architectures, reference architectures, and “quick start” programs, documentation, and environments for customer use
• Tightly integrate with, and contribute to, cybersecurity functions and teams inside Istari and with customer technical teams
• Become a product expert and maintain thought leadership and expert level technical prowess in Istari technology and how it is applied in customer environments
• Develop best practices and standard operating procedures for presales engineering workflows, and integrate them with post-sales customer success workflows
• Engage product teams and leadership regularly to feed back customer requirements and market trends into the development lifecycle, and to ensure customer expectations are properly set and managed
• Work with third party contractors and partners as required to successfully implement, integrate, and operate Istari solutions within customer environments
• Primary leadership role as a technical project manager for customer implementations, integrations, and proof of concepts - planning, managing and directing internal and external resources to full, stable, production implementations

Benefits

• Medical/Dental/Vision
• Employee Premiums are 100% Company Paid
• Life Insurance
• Flexible Work Hours
• Unlimited Paid Time Off (PTO) with federal government holidays
• Competitive Compensation
• 401k
• Company Stock Options
• Home Office Setup Budget
• Reimbursement for approved trainings and subscriptions
• Conferences (travel, lodging, and fees)