Solutions Engineer

Summary

Join LaunchDarkly as a Senior Solutions Engineer and become the technical driving force behind enterprise sales. You will champion LaunchDarkly within customer organizations, bridging technical expertise with business value. Lead technical evaluations, build strong customer relationships, and craft solutions demonstrating LaunchDarkly's value. This role blends technical skills, relationship building, and sales acumen, requiring a collaborative and results-oriented approach. Expect up to 35% travel within the USA. The ideal candidate possesses strong technical skills, sales experience, and a collaborative mindset.

Requirements

• 5+ years in a technical sales or solutions engineering role, selling complex enterprise SaaS solutions
• Proven success leading POCs, POVs, and world-class demos
• Experience with MEDDPICC, CoM , or other structured sales frameworks
• Excellent technical and business communication skills
• Willingness to travel (up to 35%)

Responsibilities

• Be a Trusted Advisor, Not A Demo Monkey
• Work as a team – Partner with AEs to qualify opportunities, develop account strategies, and close deals
• Come with a perspective – Challenge customers to think bigger about what’s possible with LaunchDarkly, bringing insights on best practices and industry trends
• Turn users into advocates – Build deep relationships with technical and business stakeholders so they champion LaunchDarkly when you’re not in the room
• Stay connected – Through on-site visits, regular check-ins, and ongoing discovery, you’ll always be in tune with customer needs
• Lead high-impact demos & POVs – Lead technical validations that don’t just check a box - they make customers want to buy
• Solve big problems – Craft solutions that demonstrate clear business impact
• Own the evaluation process - Guide prospects through POVs, workshops, and hands-on trials that demonstrate clear ROI
• Know the landscape – Stay ahead of DevOps, CI /CD, AI, release management, and data science trends to engage customers with authority
• Own the technical conversation – Confidently engage with both technical teams and executives, connecting technology to business value
• Advocate for customers – Provide product feedback that helps shape the roadmap
• Align cross-functionally – Work closely with Sales, Customer Success, Professional Services, Product, and Engineering to ensure customer success
• Expect up to 35% travel, primarily across the USA, for on-site customer workshops, deal closings, and industry events

Preferred Qualifications

• DevOps & Transformation Experience – Working with teams migrating to microservices, CI /CD, or feature management
• Programming & Cloud Expertise – Proficiency in one of LaunchDarkly’s supported languages (Java, .NET, Go, JavaScript/Node, Python, PHP , Ruby, iOS, or Android) and cloud/container tech (Docker, Kubernetes)
• Enterprise Sales Methodologies – Experience supporting complex enterprise sales ($1M+) in blue-chip / large enterprise environments
• AI & Data Science (Nice to Have) – Familiarity with AI/ ML workflows, prompt engineering, or model deployment

Benefits

• Restricted Stock Units (RSUs)
• Health, vision, and dental insurance
• Mental health benefits
• World-class onboarding, mentorship, and continuous learning opportunities