Solutions Engineer

Summary

Join OneSignal's growing Solutions Engineering team and play a crucial role in shaping our strategy and building the SE playbook. Partner with sales to drive successful deals and customer outcomes, focusing on increasing enterprise customers. Lead product demos, manage technical aspects of RFP/RFI responses, and execute POCs/POVs. Collaborate internally and externally to ensure successful implementation of OneSignal's platform. This ground-floor opportunity offers significant impact and a chance to scale a vital team. The role requires 3+ years of B2B SaaS experience, including 2+ years as a Solutions or Sales Engineer, strong communication skills, and technical understanding of APIs, SDKs, databases, and servers. OneSignal offers a competitive salary ($129,000-$165,000 base in NY/CA), equity, and comprehensive benefits.

Requirements

• 3+ years of experience in a B2B SaaS company
• 2+ years of experience in a Solutions Engineer or Sales Engineer role
• Strong understanding of MarTech, Customer Engagement or Messaging technologies
• Strong communication and presentation skills, with the ability to influence both technical and non-technical audiences
• Technical understanding around APIs, SDKs, Databases, Servers
• Experience with API integrations
• Ability to work effectively cross functionally, helping to surface customer needs and enable our product and engineering teams to prioritize

Responsibilities

• Partner with sales to drive successful deals and customer outcomes, ultimately increasing our number of enterprise customers
• Collaborate internally to maintain our external security documentation, demo environments and serve as a Sales Team liaison for product requests
• Lead qualified product demos and pre-sales process for prospective customers
• Support solution selling and work cross-functionally with customers and internal partners to find solutions
• Manage technical aspects of RFP/RFI responses, communicate client needs to R&D teams
• Lead and successfully execute POCs and POVs, building trust and collaboration with key technical stakeholders, to drive successful completion of engagements
• Aid and help secure technical, business, and security wins

Benefits

• The New York and California base salary for this full time position is between $129,000 to $165,000, with an expected On Target Earnings (OTE) between $159,000 and $225,000/year
• Competitive equity program
• Comprehensive and inclusive benefits
• Remote work as the default option in the United States in California, New York, Pennsylvania, Texas, Utah and Washington
• Remote work as the default option in the UK and Singapore