Remote Solutions Engineer

Summary

Join us as we scale our business in NA/EMEA by building on our tremendous success around the world. The massive database market is going to double over the next few years and PingCAP is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering.

Requirements

• Two to five years experience as backend developer or database administrator, with strong communication skills
• A strong understanding of the software development lifecycle
• Working understanding of a coding and scripting language such as Python, Shell, or Golang
• Experience with web-scale distributed systems, load balancing, and system monitoring
• Familiarity with setup, configuration, and optimization of Nginx, LVS, Keepalived, Zabbix, MySQL, Redis, etc
• Docker/Kubernetes knowledge is a strong plus
• Experience in one or more public cloud environments, e.g. AWS, Azure, Google Cloud Platform
• Experience in DevOps automation using Terraform, Puppet, Ansible, or SaltStack
• A world-class communicator
• Confident in dispensing knowledge to a highly skilled and experienced audience including developers, architects, and C-level executives
• Willingness to travel within the region (approximately 20-40%) as required by customer engagements

Responsibilities

• Educate prospects and customers on what is possible with TiDB
• Share best practices for integrating TiDB with various data sources and applications
• Understand customer requirements and communicate the business value of solving technology problems using TiDB
• Guide the design and deployment of TiDB HTAP implementations that provide meaningful impact to multiple functional areas of a customer’s organization
• Provide technical input on RFPs / customer technical requirements
• Organize and lead demos and proofs-of-concept (PoCs) to demonstrate various use cases for TiDB
• Create technical content to show customers how to integrate TiDB or implement best practices for PingCAP technologies
• Assist backend developers, database administrators, product managers and project owners with technical questions and escalations, as they arise
• Work with developers, helping them with debugging their database integrations, and suggesting code optimization techniques and strategies
• Document architectural solutions and recommendations for customers
• Distill and convey customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Benefits

• Health insurance
• Flexible vacation time
• Paid holidays
• Parental leave