Solutions Engineer

Summary

Join Recast Software's Solution Engineer Team as a technical resource during the sales process, collaborating closely with the Sales Team to address customer inquiries and showcase products. You will lead technical demonstrations, translate complex technical requirements into easily understandable narratives, and assist with security and technical requirements for new purchases. This role requires strong communication and technical skills, experience with SCCM and/or Intune, and proficiency in various software applications. The ideal candidate will possess pre-sales experience and the ability to work independently. Recast offers a competitive salary, comprehensive benefits, and a supportive work environment.

Requirements

• 3-5 years of professional experience or currently working as a Solution Engineer or in IT; preferably in a SysAdmin role using SCCM and/or Intune
• Have an understanding of the day-to-day world of SCCM, Intune and tools used by IT teams
• Proficiency in Salesforce, SCCM, Outlook, Word, Excel, and PowerPoint

Responsibilities

• Lead technical demonstrations of the Recast Products
• Understand technical product specifications and keep up-to-date with new Recast products and features as well as industry trends
• Have the ability to turn complex and technical requirements into persuasive and easy to understand stories that will help individuals, teams and businesses desire the outcomes Recast tools can provide
• Help complete and follow up with Security and Technical Requirements that customers may require for new purchases
• Simplify technical terms and questions during product demonstrations and pre-sales customer support
• Answer technical product questions for new and prospective clients
• Maximize and drive trial and proof-of-concept experience for prospective customers to impact higher close rates
• Understand complex environments, how to support and implement Recast products
• Listen to customers’ needs and advise them on the best Recast products to buy

Preferred Qualifications

• Pre-Sales knowledge and experience is a plus
• The ability to turn complex and technical requirements into persuasive and easy to understand concepts for the individual, team and business outcomes Recast tools provide
• Ability to work independently, manage time effectively and learn new products and tools
• We would prefer experience with environments larger than 3,000 endpoints

Benefits

• The base salary range for this position is $70,000-$80,000. This role includes additional incentive compensation target of $20,000-$30,000 based on a commission plan. Salary may vary based on experience, skills, and geographic location
• Medical, dental, and vision
• FSA or HSA with company contributions
• Employer paid STD, LTD, AD&D and life insurance
• 401k with 4% employer match
• Work-life balance, flexible time off, and remote work options
• Parental leave