Solutions Engineer

Summary

Join Skydio, a leading drone company, as a Solutions Engineer in Australia & New Zealand. You will lead technical discovery and implementation with commercial and government customers. Responsibilities include understanding customer needs, demonstrating product features, conducting POCs, and ensuring successful deployments. You will collaborate with sales, product, and engineering teams. This role requires extensive UAS experience, strong communication skills, and a proven track record of implementing new technologies. The position involves approximately 50% travel.

Requirements

• Ability to travel 50% of the time
• Extensive experience in UAS
• Strong verbal and written English communication skills
• 5+ years implementing new technology for internal/external customers and interfacing with technical teams to deliver projects on schedule
• Bring a strong background in one technical area (radio systems, software, security, prototyping, regulations)
• Technical knowledge or experience with sensors and analysis systems
• Technical knowledge or experience with secure, compliant storage, manipulation and analysis of data
• Excellent written communication and presentation skills to audiences of all levels
• Team player with the ability to provide open, honest and respectful feedback
• Comfortable working in a fast-paced, dynamic environment

Responsibilities

• Drive Skydio’s understanding of customer requirements, identify customer key metrics of success for; and conduct Proof-of-Concepts, (POCs) and relevant field trials
• Prepare and conduct all aspects of system demonstrations including independently setting up developmental equipment, operating/trouble-shooting the system and presenting its values to customers and partners
• Lead all aspects of system validation and customer implementations to ensure successful deployment
• Engage with Skydio partners within the Australian & New Zealand markets to deliver value to net new customers and accelerate customer value realisation
• Provide subject matter expertise in contracting validation exercises and guide Sales, Customer Success and Product teams
• Support business development through technical writing for RFIs and RFPs
• Support product roadmap definition and requirements by acting as a SME and “voice of the customer” for enterprise customers
• General support of go-to-market & business activities as required

Preferred Qualifications

CASA Remote Pilot Licence