Solutions Engineer

Summary

Join Sonar's Solutions Engineering team as a Federal Solutions Engineer and play a central role in providing deep technical expertise to prospective customers. You will drive the technical aspects of pre-sales opportunities, advise customers on solution alignment, troubleshoot technical problems, and ensure successful product adoption. This role requires proven experience in software development or DevOps engineering, supporting Federal software sales, and knowledge of US Federal Government software delivery practices. You will work closely with sales, marketing, product management, and development teams. Sonar offers a flexible work policy, a comprehensive benefits package, and opportunities for professional growth. The company values diversity, equity, and inclusion and fosters a dynamic work culture.

Requirements

• Proven practical experience (5 years+) in software development or DevOps engineering which sets the stage for understanding our products and how they’re enjoyed by users
• Proven experience supporting Federal software sales (preferably in the DevOps / OpenSource space)
• Knowledge of the software delivery practices of the US Federal Government, including military branches, commands, the intelligence community, and civilian agencies
• Excellent presentation skills
• Technical understanding of software-adjacent compliance standards related to the public sector, (e.g. FedRAMP, DoD STIG, NIST SP 800-218)
• Ability to dive into complex technical problems, perform troubleshooting, develop solutions, and articulate them in verbal and written form
• Proven ability to work in a team, receiving and giving feedback as well as sharing knowledge
• A can-do attitude: challenging the status quo, leading and contributing to key improvements and innovations

Responsibilities

• Help prospective Federal customers understand how Sonar’s solutions fit within their software development life cycle
• Drive technical aspects of pre-sales business opportunities by doing technical presentations and demonstrations and supporting product evaluations
• Advise customers on the best alignment of the Sonar solution with their favored deployment strategy
• Troubleshoot and resolve technical problems encountered by prospective customers evaluating our products
• Go beyond the sale to ensure successful product adoption and growth following purchase, working with our Customer Success and Support teams
• Help existing customers understand the additional capabilities of advanced product editions

Benefits

• Flexible comprehensive employee benefit package that is 90% paid by the company
• We encourage usage of our robust time-off allocations
• We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation
• Generous discretionary Company Growth Bonus, paid annually