Solutions Engineer

Summary

Join Sprout Social's EMEA Solutions Engineering team and accelerate your career by working with leading brands and sharp minds. As a Solutions Engineer, you will be the technical counterpart to the Account Executive team, serving as a product expert in SaaS applications and social media management. You will break down complex topics for various audiences and maintain technical curiosity regarding network APIs. This role offers opportunities for career growth and development, with a focus on collaboration and customer success. Sprout Social provides a supportive environment and various benefits to help you thrive.

Requirements

• 2+ years of Martech/ SaaS experience in a Solutions Engineer or similar role partnering with Account Executives
• Experience demonstrating a software platform (Making presentations)
• Excellent communication and presentation skills with the ability to present to a variety of external audiences
• Experience collaborating with internal & external stakeholders and contributing to a proactive presales community

Responsibilities

• Be the technical counterpart to our Account Executive team working collaboratively with your peers in a customer facing environment
• Serve as product expert within SaaS based applications or social media management
• Break down complex topics and make it easily digestible to your audience
• Have a natural technical curiosity and can understand the sometimes complex changes and discussions around the network APIs

Preferred Qualifications

• Understanding of social networks (in particular Twitter, Facebook, Instagram and LinkedIn) and social media strategy for large organizations
• Experience presenting to Marketing and Social Media Professionals including Directors/VPs of Marketing and CMOs
• Flexibility to work on multiple projects and simultaneously support the Sales team
• Understanding of all components of a software sales process
• Additional language skills in German, French, or Spanish are highly desirable

Benefits

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient and state-of-the-art offices in Dublin’s city centre, for those who prefer an office setting