Solutions Engineer

Summary

Join us as a Solutions Engineer and be part of a world-leading SaaS platform providing a secure and reproducible environment for product demos. Work remotely from your home office in a multicultural environment. Master new skills, achieve challenging goals, and enjoy a People First management approach. Execute proofs of concept, design and implement solutions, build customer assets, communicate feedback, support customers, and maintain product knowledge. This role requires excellent English communication, web development skills, understanding of web application design, problem-solving abilities, teamwork dedication, adaptability, and a suitable personal computer and internet connection.

Requirements

• Excellent English communication skills (at least C2 for both spoken and written)
• Possess at least two web development skills (HTML, CSS, JavaScript, web services)
• Demonstrate understanding of web application design and operations
• Demonstrated problem-solving and analytical skills
• Dedication to teamwork, and getting things done together
• Ability to adapt to new and dynamic environments
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Responsibilities

• Execute Proofs of Concept and Pilots to inspire and validate technical requirements
• Design and implement solutions to optimize the functionality of the product experience platform
• Build customer assets to enable customers to achieve value more quickly
• Communicate customer feedback into actionable product roadmap items
• Support strategic customers as they implement our solution
• Maintain working knowledge of the products and services
• Communicate with internal teams to ensure the delivery of high-quality assets that drive the success of the innovative solutions

Preferred Qualifications

Degree in computer science or information technology

Benefits

• Fixed schedule: Monday to Friday, 8 AM–4 PM, Ecuador time
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development