Solutions Engineer

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SupportYourApp

📍Remote - Turkey

Summary

Join us as a Solutions Engineer and be part of a world-leading SaaS platform providing secure and reproducible environments for product demos. Work remotely from your home office in a multicultural environment. Execute proofs of concept, design and implement solutions, build customer assets, communicate customer feedback, and support strategic customers. Master new skills, achieve challenging goals, and enjoy a People First management approach. This role requires excellent English communication, web development skills, and problem-solving abilities. Benefits include a fixed schedule, fully remote work, USD compensation, bonuses, paid training, and a focus on work-life balance.

Requirements

  • Excellent English communication skills (at least C2 for both spoken and written)
  • Possess at least two web development skills (HTML, CSS, JavaScript, web services)
  • Demonstrate understanding of web application design and operations
  • Demonstrated problem-solving and analytical skills
  • Dedication to teamwork, and getting things done together
  • Ability to adapt to new and dynamic environments
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Responsibilities

  • Execute Proofs of Concept and Pilots to inspire and validate technical requirements
  • Design and implement solutions to optimize the functionality of the product experience platform
  • Build customer assets to enable customers to achieve value more quickly
  • Communicate customer feedback into actionable product roadmap items
  • Support strategic customers as they implement our solution
  • Maintain working knowledge of the products and services
  • Communicate with internal teams to ensure the delivery of high-quality assets that drive the success of the innovative solutions

Preferred Qualifications

Degree in computer science or information technology

Benefits

  • Fixed schedule: Monday to Friday, 4 PM–12 AM, Turkey time
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development

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