Solutions Engineer

Summary

Join Tines as a Solutions Engineer and contribute to the pre-sales team, winning new customers by partnering with Commercial Account Executives. Evangelize Tines' SaaS solutions and educate customers on the business value of no-code automation. Demonstrate how Tines integrates with existing technology stacks for efficient automation. The ideal candidate understands customer needs and can showcase Tines' quick deployment for problem-solving. This is a remote position based in the Eastern time zone, offering a target annual compensation of $150k to $200k OTE.

Requirements

• 3+ years of experience in a solutions / sales engineering position
• Strong technical background and experience working with APIs, and a curiosity to learn new cloud technologies
• Strong skills and experience with uncovering customer needs
• Experience with delivering compelling demos to customers and winning technical evaluations
• Experience communicating with business and technical audiences
• A love for learning, open to giving and receiving feedback and passionate about making clients successful
• Project management skills and ability to deliver customer solutions
• Analytical skills and the ability to craft actionable insights from complex data

Responsibilities

• Develop strong and deep knowledge of Tines no-code automation and apply your knowledge to security & IT operations challenges that our customers face
• Create and deliver compelling presentations to prospective customers and key alliance partners, clearly communicating the value and differentiation of Tines solutions
• Build and demo Tines Stories with customers to show value and win sales
• Manage the technical decision process with customers, setting and managing expectations in proof of concepts and/or evaluations
• Collaborate with Sales to identify key use cases to support competitive account strategies that solve customer challenges
• Support enablement of Tines’ priority channel and technical alliance partners, and support their pre-sales engineers on customer engagements
• Be a key source of market feedback into the product organization
• Contribute to our knowledge base by sharing key customer experiences, technical competitive insights, creating new Tines automation stories from customer and partner interactions and more
• Support the greater Solutions Engineering team in developing metrics and refining SE operations into best practices that are shared across all SE team

Benefits

Target Annual Compensation (salary + commission): $150k to $200k OTE