Solutions Engineer

Summary

Join Zeotap as a pre-sales Solutions Engineer and become a leader in a dynamic, fast-growing environment. You will work closely with sales and success teams to develop and implement strategies that drive customer success and revenue growth. This role involves collaborating with customers, internal teams, and external partners to create and deliver impactful solutions using Zeotap's technology. You will be responsible for managing and executing growth strategies, understanding customer needs, and building strong relationships with stakeholders. The position requires significant experience in selling digital advertising and marketing technologies, along with strong communication and presentation skills. Zeotap offers competitive compensation and benefits, a supportive remote-first work environment, and opportunities for professional growth.

Requirements

• At least 5-10 years of field experience supporting sales functions either as a Solutions Engineer or Solutions Consultant, selling & solutioning digital advertising & marketing technologies like DMP, CDP, CMP, and/or CRM solutions, programmatic digital data products and comparable marketing or advertising SaaS solutions to every level of a marketing or advertising organization across a variety of industries and verticals
• You will also have a successful history of creating market opportunities and are comfortable selling & solutioning in a wide variety of arenas from the C-suite to industry events and have the ability to create, support, and/or deliver impactful presentations accordingly
• Remote working- However you must be based in the UK
• Mandatory: Fluency in English and additional language would be a plus
• Business Acumen: the ability to engage at every level of a business and understand how to translate business problems and/or initiatives into software solutions
• Technical Acumen: a strong understanding of user research, user-centric design principles, and online consumer behavior that leverages 1P – 3P data
• Industry Expertise: proven experience leading strategy and digital roadmap projects in complex business and marketing environments
• Consultative Selling: the ability to put the customer’s requirements first to focus on solutioning their needs with expertise in organizational design consulting, process design and optimization, digital governance, and team dynamics to analyze, structure, and negotiate long-term technology roadmaps with customers
• Change Agent: Demonstrated success driving organizational change within customer organizations and can understand, communicate, and manage across the entire project lifestyle
• Prospecting Skills: a relentless search to find new customers and expand the value for existing ones
• Compelling & Effective Communicator: an outstanding communicator with excellent presentation skills; dynamic and persuasive in presenting ideas to prospective and existing customers across multiple levels of business stakeholders while also working with product and systems owners to drive change
• Urgency: a persistent drive to execute swiftly and effectively manage time
• Competitive Spirit: an enthusiasm for competition and over-performance
• Self Enabler and Learner: you have and curate a broad knowledge of relevant technology trends
• Collaborative: you are easy to do business with and encourage and facilitate teamwork to drive customer & Zeotap success
• Resourceful: the ability to overcome obstacles without sacrificing policy or process
• Coachable: a life-long passion for learning and providing feedback

Responsibilities

• Help define, manage, and execute the growth strategy and performance of a territory
• Increase awareness of the entire suite of Zeotap solutions across all accounts of your assigned territory
• Understand your customer’s business(es) and how it operates & the priorities that drive decisions
• Create demand by discovering business problems or opportunities and aligning them to our solution(s.)
• Build credibility and trust with necessary external stakeholders to influence buying decisions to drive credibility and trust in your territory
• Take both ambiguous and complex business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend actionable next steps
• Bring rigor to a customer’s decision making process by evaluating and presenting solution options and in doing so, drive consensus among key stakeholders
• Collaborate with customers to develop new decision frameworks and governance processes that continue to deliver value beyond a particular engagement or bundle of solutions
• Support the generation of pipeline that results in over-achievement of quota while exceeding CSAT scores
• Collaborate with internal resources & external partners in order to drive additional value to the customer
• Demonstrate through Zeotap software demonstrations and rapid prototyping how connected experiences come to life with Zeotap. This includes but is not limited to the delivery of executive level demonstrations, construction of future state customer journey strategies, and developing IT roadmaps
• Accurately report and forecast activity to regional and executive leadership
• Learn and distribute market intelligence to your team(s) and greater Zeotap ecosystem
• Adhere to Zeotap’s company, privacy and information security policies and procedures
• Complete all the awareness trainings assigned on time
• Become the trusted advisor of your territory

Benefits

• Competitive compensation & benefits
• Unmatched Global support system and Remote-first organisation #LI-Remote
• Fast-paced, collaborative & fun culture
• Exposure & access to industry experts & teammates that live our values
• Work with very driven entrepreneurs & a network of global senior investors across Telco, Data, Advertising & Technology