Onebrief is hiring a
Solutions Specialist

Summary

The job is for a customer implementation specialist in a fast-growing military decision-making software company (Onebrief). The role involves implementing Onebrief at new customers, leading exercises, providing customer support, and recommending product improvements. The candidate should have a deep understanding of large military headquarters, technical skills, and the ability to work well with customers.

Requirements

Current Top Secret clearance with eligibility for SCI

Responsibilities

• Implement Onebrief at a new customer
• Lead our exercise program
• Train customers on the product
• Make the first major planning event a success for new customers
• Recommend product improvements based on observations of users
• Provide face-to-face and remote customer support
• Develop an understanding of customer social dynamics in order to support renewals and future sales
• Coordinate with the customer and our product engineering team when responding to incidents

Preferred Qualifications

• Deep understanding of large military headquarters
• Skillful planner, mainly in the rank of O-4 to O-6
• Technical skills
• Ability to work well with customers

Benefits

• $130k to $160k salary
• Substantial Stock Options
• Health, Dental, Vision, and 401(k)