Special Projects Manager

Summary

Join MasteryPrep as a Special Projects Manager and lead the execution of high-impact initiatives for underserved students. You will collaborate with internal and external teams, ensuring projects meet deadlines and exceed client expectations. This role requires strong project management skills, excellent communication, and the ability to build strong relationships. You will work closely with the Senior Director of Product Operations and cross-functional teams to achieve high marks on key performance indicators (KPIs). MasteryPrep offers a mission-driven environment, a diverse team, and challenging opportunities for growth. The company is committed to leveling the playing field in education and making test preparation accessible to all students.

Requirements

• Build trust and credibility with both internal teams and external clients
• Deliver high-quality project outcomes on time and within scope
• Foster a collaborative, inclusive, and results-driven work environment
• Achieve high marks on key performance indicators (KPIs) and receive exemplary performance reviews from leadership
• 3+ years of experience in project management in client-facing roles
• Demonstrated success managing complex projects with cross-functional teams
• Strong communication and relationship-building skills to foster trust with internal teams and external clients
• Exceptional written and verbal communication skills
• Familiarity with Agile methodologies and working knowledge of user story creation
• Proactive problem-solving skills and experience in risk management to mitigate delays or issues
• High attention to detail and excellent organizational skills to prioritize and manage multiple tasks effectively
• Receptivity to feedback and willingness to adapt to new processes and workflows
• Dedicated remote workspace with stable internet
• Experience using Slack, Microsoft, and Google ecosystems
• Must be currently residing in one of the following U.S. states: AL, AR, CA, FL, GA, IL, KY, LA, MA, MI, MS, NY, NC, OK, SC, TN, or TX

Responsibilities

• Build and maintain strong partnerships with external clients, providing timely updates, addressing concerns proactively, and ensuring deliverables exceed expectations
• Gather and document client requirements, aligning internal teams on goals and identifying potential risks. Implement solutions to mitigate delays or issues
• Develop and manage project timelines, highlighting critical milestones and communicating adjustments effectively to all stakeholders
• Collaborate across product and engineering teams to ensure deliverables, such as user stories and mocks, are reviewed and completed on schedule
• Maintain clear and organized records of meetings, decisions, and action items to ensure accurate information is accessible to all stakeholders

Preferred Qualifications

Background with test prep curriculum or products is a plus

Benefits

• $60,000+ starting salary, based on qualifications
• Employee benefits eligibility (health, disability, AD&D, life insurance)
• Matching 401k
• Paid time off
• Generous paid holidays
• Ability to work fully remote
• Company-supplied laptop