Specialist Program Manager

Summary

Join NiCE, a global market leader, and become our Program Manager, overseeing multiple projects and initiatives that support our strategic goals. Collaborate with cross-functional teams to ensure successful project execution, on-time delivery, and adherence to quality standards. Define project scope, goals, and deliverables, develop and maintain detailed project plans, and monitor project progress. Identify and mitigate risks, communicate status updates, and resolve project-related issues. Lead project meetings and presentations, fostering communication and collaboration. This role requires strong project management skills, experience in IT and software development, and excellent communication and collaboration abilities.

Requirements

• 10-14 years of experience in IT industry with 5+ years of experience in hard core Software Development Project & Program management
• Strong understanding of project management methodologies, tools, and techniques
• Proven track record of successfully managing multiple projects and initiatives simultaneously
• Excellent communication, negotiation, and interpersonal skills
• Ability to work collaboratively with cross-functional teams and manage multiple stakeholders
• Strong attention to detail and ability to manage competing priorities
• Working knowledge of various methodologies like, Agile-Scrum Practices
• Ability to drive project decisions through strong Data governance, Metrics
• Strong problem-solving and decision-making skills
• Hands-on knowledge & experience on- Software Development & Quality - Processes & standards
• Release Management
• Pre & Post-Production Product Launches
• Hands on exp on Atlassian Tools (JIRA/Confluence)
• Basic Knowledge of: Cloud- AWS
• DevOps practices

Responsibilities

• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders
• Develop and maintain a detailed project plan to track progress and ensure timely delivery of project milestones
• Monitor project progress and performance, identify and mitigate risks and issues, and communicate status updates to stakeholders and senior management
• Collaborate with cross-functional teams to identify and resolve project-related issues and roadblocks
• End to end Agile project management responsibility– in terms of scope, quality, resources and risk management as well as timeline and organizational release readiness
• Develop and maintain strong relationships with key stakeholders to ensure project success and alignment with business objectives
• Ensure adherence to project management methodologies, standards, and best practices, and continuously improve project management processes and tools
• Lead project meetings and presentations, and facilitate communication and collaboration among team members and stakeholders

Preferred Qualifications

PMP certification preferred

Benefits

• Enjoy NICE-FLEX!
• At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week