Twilio is hiring a
Sr Business Analyst, Remote - Canada
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Sr Business Analyst closed
🏢 Twilio
💵 ~$48k-$75k
📍Canada
Summary
The job description is for a Senior Business Analyst position at Twilio's Quote to Cash team. The role involves designing, managing, and building scalable solutions for the quote to cash tools, with a focus on contract operations, e-signature, obligation management, and order to cash.
Requirements
- 3-5 years of experience with Salesforce.com implementation, including 3-5 years of experience with Salesforce.com implementation (design, configuration, deployment)
- 1+ years experience implementing or developing features on a CPQ & CLM instance such as Conga CPQ & CLM, IronClad, Docusign CLM, or Salesforce CPQ
- 2+ year of experience implementing or managing Apttus, Conga, DocuSign, X-Author, Salesforce CPQ or similar
- Demonstrated ability to understand business needs and translate requirements into Salesforce solutions
- Salesforce Admin Certification
- Strong presentation, communication, and facilitation skills
- Experience with quote to cash operations, as a sales person or in operations
- Experience supporting the technical needs of teams such as Sales, Legal, Contract Operations, Finance, and Billing within Salesforce and other third-party tools
Responsibilities
- Collaborate with solution architects and program managers to design and build solutions within Salesforce as well as adjacent technologies
- Develop and maintain a holistic view of CRM-based processes and user personas to ensure your projects are compatible with upstream and downstream systems and processes
- Communicate regularly with a diverse group of stakeholders with different priorities and levels of technical acumen
- In partnership with the product owner, lead projects end to end to improve the way our Go-To-Market and internal teams leverage Conga CLM (Contract Lifecycle Management), Docusign, Order to Cash and Salesforce
- Work with Platform Managers to design and implement solutions within Conga CPQ/CLM and Salesforce. Your work will include advanced workflows and approvals, product and pricing configuration, template administration, and user interface improvements while prioritizing scalability, system health and end user personas/experience
- Translate business requirements into technical solutions and balance project timelines from a diverse group of stakeholders with varying priorities and levels of technical acumen
Preferred Qualifications
- Experience working with multiple products, pricing structures, and discounts
- Docusign, Order form templates, X- Author
- Experience collaborating with a global team
- Experience partnering with third-party tool vendors and collaborating on feature implementation
Benefits
- Competitive pay
- Generous time-off
- Amy parental and wellness leave
- Healthcare
- Retirement savings program
- Location: This role will be remote, and based in Canada
This job is filled or no longer available
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