Alation is hiring a
Sr. Manager in United States

Summary

Alation is a data-focused company that helps people find, understand, and trust data. They are seeking a Manager to lead their software training development team. The Manager will be responsible for overseeing the creation and delivery of high-quality training materials to customers, collaborating with cross-functional teams, ensuring compliance with industry standards, and managing relationships with internal and external stakeholders.

Requirements

• Excellent leadership and people management skills, with the ability to inspire and motivate a team to achieve goals and drive results
• Proven experience leading a team that develops software training for users of all types, including internal and external customers, preferably in a technology and data-focused environment. Experience with certification programs preferred
• Communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders
• Experience with learning management systems (LMS), authoring tools, and multimedia software for training development
• Bachelor's degree in instructional design, education, computer science, or a related field; advanced degree preferred
• Ability to prioritize and manage multiple projects simultaneously in a fast-paced, dynamic environment. Experience with issue (and bug) tracking and agile project management tools such as Jira preferred
• Strong analytical and problem-solving skills with a data-driven approach to decision-making
• Commitment to continuous learning and staying current with industry trends and advancements in software training

Responsibilities

• Oversee the design, development, and delivery of all types of training content to ensure it aligns with organizational goals and objectives
• Lead and mentor a training team providing guidance and support to ensure the delivery of effective training solutions
• Collaborate cross-functionally and with customer and partner-facing teams to understand user needs and translate them into training priorities
• Ensure training materials are up-to-date, accurate, and aligned with the latest product features and updates
• Monitor training program effectiveness through assessments, feedback, and metrics analysis, and make recommendations for continuous improvement
• Manage relationships with internal stakeholders, external training vendors, and subject matter experts to leverage resources and expertise as needed
• Lead the evaluation and adoption of new training technologies and methodologies to enhance the effectiveness and efficiency of training delivery
• Collaborate with sales and marketing teams to promote training offerings and support customer acquisition and retention efforts
• Ensure compliance with industry standards, regulatory requirements, and company policies related to software training development

Benefits

• Market-Leading Data Catalog Provider
• High-growth, collaborative environment with diverse and inclusive teams
• Continuous learning, enrichment and development opportunities
• Competitive pay and health offerings
• Flexible time off to relax and recharge