Highspot is hiring a
Sr. Salesforce Administrator, Remote - United States
![Logo of Highspot](https://cdn.jobscollider.com/logo/highspot-2b12.webp)
Summary
The Senior Salesforce Administrator will manage and optimize Highspot's Salesforce instance, collaborate with cross-functional stakeholders to understand requirements and build technical solutions, and provide support, troubleshooting, and training. The position offers remote work and competitive salary with benefits.
Requirements
- 6+ years hands-on Salesforce experience with Sales Cloud, Service Cloud, and CPQ within a B2B SaaS company
- Strong communication skills, including the ability to summarize complex system functionality for business users
- Experience managing the lead-to-cash process, including opportunity lifecycle management, forecasting, and third-party applications from the AppExchange
- Thorough understanding of Salesforce system limits and best practices to build simple, flexible solutions with scalability in mind
- Strong understanding of application lifecycle and release management process, including quality assurance and user acceptance testing
Responsibilities
- Administer and maintain our Salesforce environment, including user management, security settings, and data integrity
- Design and implement scalable Salesforce solutions, including custom objects, flows, and Lightning components
- Create and maintain detailed technical documentation
- Collaborate with stakeholders to gather requirements, provide technical expertise, and deliver solutions that meet business needs
- Perform regular data audits, deduplication, and cleanup to ensure data accuracy and integrity
- Develop and maintain Salesforce reports, dashboards, and automated processes to provide actionable insights and improve business efficiency
- Troubleshoot and resolve issues related to Salesforce performance, integrations, and functionality
- Stay current with Salesforce releases, features, and best practices, and proactively recommend improvements and optimizations
- Provide training and support to end-users, ensuring they are fully leveraging Salesforce capabilities
- Manage Salesforce integrations with other business systems and AppExchange applications for our Go-to-Market teams
Preferred Qualifications
Salesforce Administrator and Advanced Administrator certifications
Benefits
- Comprehensive medical, dental, vision, disability, and life benefits
- Health Savings Account (HSA) with employer contribution
- 401(k) Matching with immediate vesting on employer match
- Flexible PTO
- 8 paid holidays and 5 paid days for Annual Holiday Week
- Quarterly Recharge Fridays (paid days off for mental health recharge)
- 18 weeks paid parental leave
- Access to Coaches and Therapists through Modern Health
- 2 volunteer days per year
- Commuting benefits
This job is filled or no longer available
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