Staff Community Partnership Manager

Summary

Join Reddit's Community Partnership Management team as a Staff Community Partnership Manager and play a key role in shaping the future of Reddit's partnerships with volunteer moderators. Leverage your expertise in online communities and program management to drive strategic initiatives and build impactful relationships. You will lead the development and implementation of a comprehensive moderator account management strategy, identify opportunities to verticalize program activities, and collaborate with cross-functional teams. This role requires strong analytical, communication, and relationship-building skills, along with a deep understanding of online communities and Reddit's mission. As a senior individual contributor, you will track KPIs, analyze program impact, and stay abreast of industry trends. Reddit offers a competitive salary, equity, and a wide range of benefits.

Requirements

• 8+ years of experience in Community, Account Management, Partnerships, Program Management, or a related field
• Deep understanding of online communities, social platforms, and user behavior
• Proven ability to develop and execute complex strategic initiatives involving users
• Ability to lead user-facing programs that inform, engage, and delight
• Exceptional communication, interpersonal, and relationship-building skills both internally with XFNs and externally with users
• Strong analytical and problem-solving abilities
• Passion for Reddit and its mission

Responsibilities

• Lead the development and team implementation of a comprehensive Moderator account management strategy, including segmentation, prioritization, and engagement frameworks
• Identify opportunities to verticalize program activities based on community type and needs. Develop specialized strategies and resources for different community verticals
• Collaborate with XFNs including Sales to develop and execute replicable partnership models that deliver value to both Reddit, the moderators, and their communities
• Cultivate strong direct relationships with moderators, leveraging deep understanding of the Reddit Moderation experience to act as a trusted advisor and advocate within Reddit
• Partner closely with moderators to promote healthy community moderation and engagement, addressing challenges and identifying opportunities for improvement
• Track and analyze key performance indicators (KPIs) to measure the impact of key initiatives and identify areas for optimization
• Stay abreast of industry trends and best practices in online community and community leadership, sharing insights and recommendations with the team and broader organization

Preferred Qualifications

• Experience working in a fast-paced, high-growth digital environment
• Deep experience as a Reddit Moderator
• Basic data analysis abilities (SQL)
• Experience working with Salesforce

Benefits

• Medical, dental, and vision insurance
• 401(k) program with employer match
• Generous time off for vacation
• Parental leave
• Equity in the form of restricted stock units
• Commission (depending on the position offered)