Staff Program Manager, Team Effectiveness

Summary

Join Airbnb's growing team as a Staff Program Manager and play a key role in executing team effectiveness and manager development programs. You will collaborate with team members to develop program strategy, partner with stakeholders, create training materials, and measure program effectiveness. This role requires 8+ years of experience in L&D or HR program/project management, excellent communication skills, and knowledge of learning science and team effectiveness strategies. The position is US-remote eligible with occasional office work, and offers a competitive salary, bonus, equity, benefits, and employee travel credits. Airbnb is committed to diversity and inclusion, offering a disability-inclusive application process. The ideal candidate is confident in developing scalable learning experiences and driving organizational growth.

Requirements

• 8+ years of experience guiding strategy and execution in an L&D or HR program/project management role
• Success building and implementing programs and processes, and operational plans
• Demonstrated ability to manage several programs and initiatives at once, executing against a broad roadmap
• Excellent communication skills, with experience marketing and branding learning initiatives
• Demonstrated ability to build trusted relationships across a diverse range of stakeholders and cross-functional partners
• Knowledge of team effectiveness research and strategies
• Knowledge of learning science and learning experience design
• Data-driven approach to evaluating and measuring learning experiences
• Excellent interpersonal skills, including written and verbal communication skills
• Excellent presentation skills, with an ability to adapt content and conversations to meet the target audience
• Ability to proficiently use presentation technologies, google apps and spreadsheets
• Consultative and collaborative skills, comfort partnering with stakeholders, SMEs, senior leaders and external consultants
• Experience working with learning vendors and curation
• Exceptional understanding of Technology and Engineering organizations and how they operate

Responsibilities

• Collaborate on and develop program strategy for various team effectiveness initiatives with other Technical Learning & Development team members
• Partner with other members of the Tech Learning & Development team, engaging our Learning Scientist, Facilitators and Operations Specialist to deliver programming
• Contribute to operational excellence by optimizing, identifying and recommending methods to streamline processes, tools, templates and scale communication channels
• Develop project plans and communication plans
• Create training materials, slide decks, job aids, and other assets
• Coordinate in-person and virtual logistics for learning and events, coordinating course enrollment and materials
• Measure, track and analyze the effectiveness of initiatives and programming using data to drive decisions
• Build trusted relationships with senior business leaders across multiple groups and geographies
• Partner with stakeholders, SMEs, senior leaders and external consultants

Preferred Qualifications

Experience with learning certifications such as StrengthsFinder, Insights, DiSC, Situational Leadership etc is a plus

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits