CoLab Software is hiring a
Strategic Account Director

Summary

Join CoLab as a Strategic Account Director and play a critical role in the growth and expansion of existing customers. You will work with current enterprise customer accounts to achieve business outcomes with industry-relevant solutions.

Requirements

• Related experience in an Enterprise or Strategic Account Strategic role within a SaaS based business, or an engineering background with strong closing skills
• Experience working with large enterprise customers for at least 1-2 years (10,000 employees +)
• Ability to understand and analyze use cases and demonstrate highly technical product
• A strategic thinker with the ability to navigate complex enterprise sales for a product that is new to market
• Comfortable with complex account planning and account mapping and selling across multiple departments
• Committed team player with an ownership mindset and no ego
• Deeply passionate and self-motivated to achieve goals and results
• Resilient - challenges excited you and you’re not afraid to overcome roadblocks
• Excellent communication skills and ability to convey your message
• Excited to work in a fast-moving startup environment with a lot of change

Responsibilities

• Build relationships with existing customers and net new strategic accounts
• Build and execute a robust account strategy and plan to help the customer get the most value possible and CoLab to drive significant revenue growth
• Serve as an expert to your customers as it relates to CoLab and industry best practices
• Find, qualify and build opportunities within existing accounts
• Work in consultation with Account Executive and Customer Success teams enterprise account expansions and renewals
• Help drive growth among our customers by understanding their business and technical needs in order to achieve their desired outcomes
• Manage follow-up conversations and document all activities in Salesforce
• Travel to customer on-site on average 1 week per month

Benefits

• Extended health and benefits package that includes unlimited paid vacation and RRSP matching (Canada)
• Health and dental insurance (covered at 100% for the employee) and unlimited PTO (USA)
• Remote/Hybrid Work: flexibility to work from anywhere within Canada or USA