Strategic Account Executive

Summary

Join the team as our next Strategic Account Executive - SEA to lead relationships with our largest current Communications platform customers who consume our messaging, voice and email services.

Requirements

• 8+ years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers
• Accountable for relationship management, cross sells, upsells and solutions consulting
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
• Analytical account development strategy based on using data to find opportunities and prove value
• Demonstrated track record of managing business forecasts and financial models
• Entrepreneurial mindset with appetite to define processes and build programs
• Proven track record of developing, growing and delivering revenue & gross profit results, especially for large-scale and enterprise customers in SEA
• Excellent verbal and written communication skills
• Bachelor’s Degree or equivalent years of experience

Responsibilities

• Manage and expand some of our most important customer accounts, including financial services, high growth technology, logistics, and fintech companies
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results
• Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization

Benefits

• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program