Strategic Account Executive - Health Plans & Partnerships

Summary

Join Cylinder as a Strategic Account Executive and play a pivotal role in managing and expanding relationships with health plan and channel partners. You will serve as the key liaison between partners and the internal sales team, driving revenue growth and optimizing the go-to-market strategy. This role requires strong partner management skills, a consultative approach, and a commitment to exceptional partner experiences. Responsibilities include overseeing partner relationships, managing existing partners, driving health plan growth, leading sales enablement efforts, collaborating with cross-functional teams, tracking performance, and supporting lifecycle management. The ideal candidate will have extensive experience in the employer health benefits space and a proven track record of success in consultative and expansion sales. This is an individual contributor role with growth potential.

Requirements

• 6+ years of hands-on experience working with self-insured employers, payers, and TPA’s or previous experience in onboarding and ongoing management of large enterprise or strategic clients in a health-oriented industry
• Consultative Sales: Demonstrated experience building trust-based relationships with complex stakeholders by identifying needs, aligning solutions, and guiding clients through strategic decision-making processes
• Expansion Sales: Ability to identify and drive new revenue opportunities across product lines
• Account Management: Experience in managing a book of business owning client impact, reporting, and improving client relationships
• Cross-Functional Partnership: Proven experience collaborating with sales and client success teams
• Strategic Leadership: Proven experience partnering with leadership to develop and executive growth strategies that align with business objectives
• Excellent Communication: Ability to convey complex information clearly and effectively

Responsibilities

• Partner Oversight: Own day-to-day management of select partner relationships including health plans, PBMs, TPAs, and Benefit Consultants. Act as the primary internal champion for partner needs, escalations, and growth opportunities
• Manage Existing Partners: You will be responsible for collaborating with Partner Sales and Account Management teams to educate on Cylinder’s value proposition and differentiation in market, as well as managing the sales process to support top of funnel growth opportunities
• Drive Health Plan Growth and New Revenue Opportunities: Lead efforts to source employer deals within partner frameworks ensuring alignment and activation across all parties. Collaborate with Health Plan Growth teams to uncover and support expansion opportunities within existing partnerships
• Sales Enablement & Training: Lead training efforts for partner sellers on Cylinder‘s product offering, and partner with Cylinder Growth Marketing to develop co-branded sales enablement materials
• Cross-Functional Partnership: Work closely with internal Cylinder teams, such as  Commercial Sales, Implementation, Client Management, Growth Marketing, Product and Clinical partners on partner launch, integration, marketing, and success activities
• Performance Tracking & Reporting: Monitor and report on partner-driven revenue, engagement, and member outcomes. Use data to identify opportunities for growth and enhanced collaboration
• Support Lifecycle Management: Assist with all aspects of the partner lifecycle from onboarding and integration to ongoing expansion and renewal

Preferred Qualifications

• Self-motivated and passionate about the employer health benefits space with a desire to push yourself and continue learning
• An excellent communicator and internal/external relationship builder
• A highly detail oriented individual with an eye for process creation and improvement
• Comfortable in a fast-paced, dynamic start up environment
• Creative, innovative, and willing to share creative suggestions in a team environment
• Empathetic to our members’ GI health conditions and are driven to improve their outcomes