Strategic Account Manager

Summary

Join Alliance North America (ANA) as a Strategic Account Manager (SAM) and play a critical role in driving sales growth and expanding partnerships across North America. Based remotely within your assigned region, you will develop and execute targeted sales strategies for strategic accounts, building strong relationships with clients and internal teams. Responsibilities include managing program agreements, conducting business reviews, tracking key metrics, and coordinating sales actions across various ANA teams. This role requires a Bachelor's degree, proven account management experience (preferably B2B), strong industry knowledge, and proficiency in Microsoft Office Suite and CRM software. ANA offers a competitive salary ($140,000 - $180,000), comprehensive benefits, and a company vehicle or allowance.

Requirements

• Bachelor’s degree in business administration, Marketing, or a related field
• Proven experience in account management, preferably in a B2B environment
• Strong industry knowledge and the ability to understand clients' business objectives and challenges
• Proficient in Microsoft Office Suite and CRM software
• Strong interpersonal and communication skills, with the ability to build rapport and trust with clients
• Excellent problem-solving and analytical skills, with the ability to identify and address client needs effectively
• Ability to travel up to 60%, including some weekend and short notice trips
• You must be based in the United States and authorized to work in the U.S. without employer sponsorship

Responsibilities

• Plan and implement sales strategies in support of ANA objectives for Strategic Accounts to achieve growth, revenue, and customer satisfaction goals
• Build and sustain strong relationships with strategic customers and ANA support teams to enhance long-term business relationships. Function as the primary contact for customer ensuring excellent experience at all touch points utilizing all ANA resources appropriately
• Conduct regular business reviews with clients to evaluate their satisfaction, identify areas for improvement, and discover growth opportunities. Coordinate training and development of customer sales and service teams
• Track and report on key account metrics, maintain sales records in CRM and follow up on current activity to close all opportunities. Provide accurate forecast information, price quotes, and broadly communicate to all stakeholders allowing efficient and effective customer support
• Coordinate the sales actions of ANA Account Managers, Energy Team, Inside Sales and Service Teams to provide tight coverage. Provide specific direction and messaging to drive alignment with customer requirements and expectations
• Comprehend clients’ business objectives, challenges, and market trends to provide strategic insights and solutions that align with their goals
• Remain current with industry trends, the competitive offerings, and market conditions to proactively identify potential risks and opportunities for our clients and our company
• Attend industry and customer events to build relationships, demonstrate our ANA value proposition and uncover new opportunities
• Be responsible for the overall success of our relationship in your assigned region, demonstrate ANA values in all actions

Benefits

• Competitive pay
• 401k with company contribution
• Company Vehicle or Vehicle Allowance
• Medical, Dental, & Vision
• Flexible Spending Account
• Life Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance
• Hospital Indemnity Insurance
• Employee Assistance Program
• Employee Appreciation Programs