Strategic Account Manager

Summary

Join ICEYE, a global leader in synthetic aperture radar (SAR) satellite operations, as a Strategic Account Manager for LatAm Government Solutions. Based remotely, you will develop and execute a penetration strategy for the Singapore, Thailand, and Malaysia markets, focusing on federal and/or state/local agencies. This role involves building and managing key client accounts, identifying new opportunities, and working closely with internal teams. You will be responsible for lead generation, proposal development, and ensuring continuous improvement in service delivery. ICEYE offers a dynamic work environment, opportunities for professional development, and a yearly benefit budget for personal growth. Fluency in English and Spanish is required, with Portuguese being a plus.

Requirements

• Passionate about customer centric selling, business development, relationship building, customer success, complex problem solving, and thought leadership
• Strong account management or account executive background
• At least 3-years of sales experience with federal and/or state/local agencies
• Ability to work in a fast pace start-up supporting clients during emergencies
• This role necessitates fluency in both English and Spanish, with Portuguese as a third language considered a bonus but not mandatory
• Self motivated and proactive, strong social skills, and ability to present in large settings
• Ability to travel to client meetings or conferences

Responsibilities

• You will work closely with the ICEYE Flood Product
• You will work closely with the Head of APAC Government Solutions on developing a strategy in the region -- including identifying the right route for ICEYE's services (e.g. federal and/or state/local), landing and expanding key client accounts on a long-term basis, managing relationships whilst supporting/identifying new opportunities within the Region
• You will prospect key accounts to identify the important buyer personas and utilize both warm and cold outreach to engage
• You will be the Lead Relationship manager for your accounts and key points of contact
• You will develop and execute penetration strategy whilst building and developing key business relationships across key accounts
• You will work with the Senior Manager Latin America to support and develop proposals for Government prospects
• You will build internal relationships and liaise with Product Team to ensure continuous improvement within delivery
• You will work closely with marketing to coordinate lead generation campaigns and increase overall successful conversions of leads to sales

Preferred Qualifications

• Experience of working within a Hydro, or Flood background, focusing on emergency management sales or direct experience
• Sales experience with federal or state agencies focused on disaster response/recovery
• Geospatial Sales experience
• Understanding of natural disasters

Benefits

• A job that matters in a dynamic New Space environment with a scale-up approach
• An independent role with a supportive and diverse work environment
• Time for self-development, research, training, conferences, or certification schemes
• A yearly benefit budget to spend as you wish (ie Auntie, language learning, coaching, budget for additional work equipment for home, charity activity)