Strategic Alliances Manager

Summary

Join NICE, a global leader in AI-powered customer experience solutions, as a Strategic Alliances Manager – EMEA. This impactful role focuses on expanding the partnership with AWS and supporting other strategic alliances across EMEA, driving adoption of NICE’s CXone platform through the AWS Marketplace. You will collaborate with global teams to create a scalable framework for cloud partnerships, ensuring a unified market approach. Responsibilities include leading the AWS partnership in EMEA, contributing to the global cloud partnerships program, driving AWS Marketplace adoption, building strong relationships with AWS stakeholders, and partnering with sales and marketing teams. You will report on performance metrics and serve as an internal subject matter expert on AWS programs. This role requires strong experience in strategic partnerships and cloud channel management, particularly with AWS, along with excellent communication and collaboration skills.

Requirements

• Minimum 5 years’ experience in strategic partnerships, alliances, or cloud channel management (AWS experience strongly preferred)
• Proven success in building and scaling cloud go-to-market programmes across regions
• Strong understanding of AWS Marketplace and cloud commercial models
• Ability to influence cross-functional stakeholders and drive alignment across geographies and business units
• Exceptional communication, collaboration, and relationship-building skills
• Self-motivated, proactive, and able to thrive in a fast-paced, matrixed environment
• Experience working across EMEA and with globally distributed teams, particularly in the US and APAC

Responsibilities

• Lead and grow NICE’s strategic partnership with AWS across EMEA, aligning local execution with a global alliance strategy
• Act as a key contributor to NICE’s global cloud partnerships programme, collaborating with teams in the US and APAC to ensure a cohesive and unified go-to-market approach
• Drive AWS Marketplace adoption for NICE CXone, supporting both partner-led and direct sales initiatives
• Build strong relationships with AWS regional stakeholders and other strategic cloud alliance partners
• Partner with global and regional sales, marketing, and product teams to develop and deliver aligned joint initiatives and enablement programmes
• Provide visibility into EMEA market dynamics and priorities, influencing global strategy and execution plans
• Serve as the internal subject matter expert on AWS programmes and co-sell motions, supporting internal training and sales engagement
• Report on performance metrics such as partner-sourced pipeline, influenced revenue, and joint engagement success

Preferred Qualifications

Fluent English required; additional European or APAC languages are a bonus

Benefits

Competitive compensation package including private healthcare, life assurance, a generous pension contribution and more!