Strategic Channel Partner Manager

Summary

Join Ada, a leading AI customer experience platform, as a Strategic Cloud Channel Partnerships professional. You will build and refine methodologies, programs, and processes to leverage partnerships with AWS and Microsoft, driving revenue growth. This role requires at least 10 years of channel partner sales experience in SaaS or AI, a strong network within AWS and Microsoft partner networks, and proven success in the cloud partner ecosystem. You will focus on new business development (60%) and existing partner management (40%), collaborating with cross-functional teams. Ada offers a competitive salary, generous stock options, unlimited vacation, comprehensive benefits, and a remote-first, flexible work environment.

Requirements

• At least 10 years of Channel Partner Sales experience or a related role within the SaaS or AI industry
• An established existing network in the AWS and Microsoft partner networks (e.g. TD Synnex)
• Understanding of the ins and outs of driving success in the cloud partner ecosystem, backed by a proven track record of results
• Strong communication, negotiation, and presentation skills
• Ability to develop and execute strategic plans and initiatives
• Excellent problem-solving and analytical skills
• Proficiency with Salesforce CRM and sales/partner management tools
• Willingness to travel to meet with partners and attend industry events
• Ability to thrive in a fast-paced, remote first environment and enjoy being a team player
• Strong sales acumen, executive presence, effective time management and organization skills
• Ability to be a self-starter focused on building and owning the 360-degree relationship
• Enjoy travelling to build relationships with partners in person

Responsibilities

• Identify and evaluate potential cloud channel partners that align with the company's growth strategy and target markets
• Develop and execute partner recruitment strategies, including prospecting, outreach, and presentations
• Negotiate and secure partnership agreements that are mutually beneficial and aligned with the company's objectives
• Collaborate with cross-functional teams (sales, marketing, product, etc.) to create compelling partner value propositions, enablement resources, and a product roadmap for any solutions needed to maximize revenue opportunity
• Develop a strategic channel strategy plan that supports the successful execution and achievement of sales targets
• Become an expert on all things Ada and be able to effectively communicate our value proposition to all levels, including C-Suite executives
• Cultivate and grow relationships with existing channel partners to drive revenue growth and satisfaction
• Analyze partner performance data and identify opportunities for optimization and growth
• Develop and implement partner engagement strategies, including training, incentives, and marketing support (in collaboration with partner marketing)
• Resolve partner issues and concerns in a timely and professional manner
• Collaborate with internal teams to ensure partners have access to the necessary resources and support
• Work closely with Ada’s Partner Marketing team to execute on webinars, events, and other revenue driving activities
• Represent the company at partner events, conferences, and meetings

Benefits

• Competitive salary and generous stock option plan
• Unlimited vacation
• Wellness account
• Extended health coverage
• Dental/optical/travel insurance
• Life insurance
• Employee and family assistance plan
• Flexible work schedule
• Remote-first, In-person friendly work environment with WFH budget
• Paid parental leave for Canadian and U.S. residents
• Development opportunities