Strategic Enablement Manager

Summary

HackerOne is seeking an experienced Strategic Enablement Manager, GTM Programs to develop and manage enablement programs for their customer-facing teams. The role involves leading strategic initiatives, designing training programs, managing a digital-first onboarding program, implementing value-based methodologies, analyzing performance metrics, and more. The position is remote in the United States (preferably on the East Coast) and reports to the Senior Director, GTM Enablement.

Requirements

• 5+ years of enablement programs experience
• 3+ years of experience in a customer-facing role OR 8+ years enablement programs experience
• Experience implementing value-based methodologies
• Experience creating bite-sized, scalable learning content
• Demonstrated success in designing and executing successful blended learning programs that drive measurable improvements in sales performance and customer success
• Proven ability to manage change and influence cross-functional teams to drive results in a fast-paced environment
• Excellent communication and presentation skills, with the ability to convey complex concepts in a clear and engaging manner
• Strong understanding of digital tools, platforms, and technologies used for enablement, including CRM, sales automation software, conversation intelligence, content management, learning management, and authoring software
• Ability to analyze and solve problems, perform complex tasks and prioritize multiple projects

Responsibilities

• Lead the development and implementation of strategic enablement initiatives to support sales and customer success objectives
• Collaborate with senior leadership to define enablement priorities and align programs with business goals
• Design and deliver engaging training programs, workshops, and coaching sessions for sales and customer success teams
• Develop and manage a cohesive, digital-first onboarding program that accelerates ramp time for Revenue Team new hires
• Implement value-based methodology at scale, and embedded across roles, systems and processes
• Define desired behavioral change with clear, measurable outcomes for every program
• Analyze performance metrics and sales data to identify opportunities for improvement and inform priorities
• Serve as a subject matter expert on methodologies, product offerings, and industry trends, delivering insights and best practices to the organization
• Develop and maintain a repository of enablement resources, including training materials, playbooks, activities and tools

Preferred Qualifications

• Experience running enablement programs for a cybersecurity or other computer network / information technologies company
• Direct selling experience
• Instructional design experience

Benefits

• Compensation Bands: Tier Guide - Tier A: $152,000 - $186,650, Tier B: $136,800 - $171,000, Tier C: $129,200 - $161,500
• Remote work opportunity (remote positions outside the United States, U.K., and the Netherlands are handled through Remote.com as Employer of Record)