Strategic Engagement Manager

Summary

Join Signifyd as a Strategic Engagement Manager and contribute to new business creation and pipeline acceleration within the highest-tier account segment. Reporting to the Manager of Strategic Engagement, you will collaborate closely with a Strategic Partner to develop account plans, generate qualified sales pipeline, and manage multi-threaded outreach efforts. This role demands strong communication, organizational, and relationship management skills, along with experience in business development or related fields. The ideal candidate will possess a deep understanding of eCommerce and payments, and a proven ability to work effectively across multiple teams. Signifyd offers a competitive salary and benefits package, including unlimited PTO, 401k match, stock options, and comprehensive health insurance.

Requirements

• 4+ years of relevant professional experience in Business Development, Sales, or other related Go to Market (GTM) roles
• Ability to work effectively managing multiple - possibly competing - priorities at the same time
• Demonstrated experience working with multiple cross-functional teams to align on specific projects and taking initiative where gaps are uncovered
• Impeccable organization, relationship management, attention to detail and ability to prioritize
• Desire to deeply understand eCommerce and payments, and relevant players and technology
• Creative, thoughtful, solution-seeker and message creator
• Strong written and verbal communication skills (i.e. active listener)
• Periodic travel to tradeshows and company-sponsored events

Responsibilities

• Prospect, educate, develop and qualify target accounts to set virtual and in-person sales-ready meetings which will lead to opportunities
• Align closely with your Strategic Partner to develop the territory strategy, leveraging intent signals and cross-functional support (including the “how” for generating interest)
• Conduct market research to understand prospect organizations, identify the clear and hidden needs of key buyer personas, including some C-Level contacts and uncover pain points with the ultimate goal of becoming a known thought-leader and ‘go-to’ for demand generation
• Utilize experience-based as well as unique ‘trial-and-error’ methods to highlight nuances in a contacts function or company along with seeking to identify key business initiatives
• Execution and refinement of business development methods such as: calls, event invites, LinkedIn and emails
• Identify effective inroads into target accounts, including, but not restricted to, executive connections, company advocates, partner referrals and customer alumni
• Coordinate outreach with marketing efforts (webinars, events, campaigns, account-based marketing)
• Support deal progression through setting up follow-up meetings between the Partner and prospects, adequately informing your Partner on background research and prospect demand
• Prepare and participate in qualification and discovery calls with your Partner
• Consistently update Salesforce (SFDC), leveraging this tool as the single source of truth on prospect accounts and opportunities
• Capture timely and detailed call/meeting reports, articulate customer needs, deliverables and next steps to ensure Partners and leadership team are informed
• Attend Signifyd and industry specific tradeshows and events to develop and enhance relationships with prospects
• Remain highly agile and always seek to bring value both to your team and your prospective customers

Preferred Qualifications

• 2+ years experience in payments, eCommerce and/or fraud
• Experience with full-cycle deals including closing experience

Benefits

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag