Strategic Healthcare Account Manager

Summary

Join Ushur, a leading provider of AI-powered customer experience automation, as a Strategic Account Manager in our dynamic healthcare vertical. You will focus on developing new business opportunities with marquee Health Plans, building strong relationships with key decision-makers, and becoming a trusted advisor. This role requires identifying and closing new business, developing account plans, and collaborating with internal teams. The position involves approximately 50% travel and reports to the Healthcare Vice President. Ushur offers a competitive compensation package and a thriving company culture with numerous benefits.

Requirements

• 8 years proven success selling SaaS-based Enterprise Software Solutions
• 3 years proven success selling SaaS-based Enterprise Software Solutions to national Health Plans with more than 500K members
• A demonstrated track record where you consistently have met or exceeded annual quota
• A demonstrated recent history of successful account management of at least 1 national health plan for at least 2 years
• Subject matter expertise in healthcare with rich experience working with health plans on member facing solutions and technologies
• Possess a deep understanding of how technology is leveraged both within health plans and how they interact with their members, brokers and other key stakeholders
• Familiar with how health plans and healthcare companies select technology and solution providers
• Experience at a fast-paced high growth startup environment
• Capable of presenting sophisticated technology solutions at the C-level
• Superb written and oral communications skills
• Ability to own the entire sales cycle from Lead Generation to Contract Close
• Bias to action, high sense of urgency and energy

Responsibilities

• Identify and closing new business opportunities
• Develop and manage account plans for our largest Health Plan customers and prospects that includes how you will engage leaders responsible for digital transformation, customer experience and operations
• Become a trusted advisor to client executives by understanding their needs and business objectives, demonstrating industry awareness and co-creating high impact business solutions with the Ushur platform
• Focus relentlessly on expanding the use and growth of the Ushur platform within your assigned list of strategic customer accounts and select national and regional health plans
• Collaborate internally with Sales Consultants and Industry Market Leaders to create industry relevant presentations and demonstrations for the target market and function
• Develop proposals, business cases and ROI model for and with Clients
• Partner with Customer Success Teams to ensure ongoing customer success within our largest Health Plan Customers
• Acquire and maintain a working knowledge of the Ushur Platform

Benefits

• Unlimited PTO
• Wellness days (10 per year)
• Paid holidays (10 holidays + full week off at the end of December)
• Health, dental, and vision plans
• Life insurance
• Accident coverage
• 401(k) plan
• Stock options
• Assistance with certifications and continuing education related to your role at Ushur
• Hybrid work model
• Fully remote roles are available for employees located outside of the HQ area