Strategic Partner Manager

Summary

Join Instacart's Retail Business Development team as a Strategic Partner Manager! This remote role focuses on managing existing and onboarding new retail partners. You will develop and implement strategic plans, analyze data to drive growth, and collaborate with cross-functional teams. Success requires strong communication, analytical, and stakeholder management skills, along with experience in account management. The role offers competitive compensation, equity grants, and a flexible remote work environment. Instacart provides a supportive and collaborative culture, empowering employees to do their best work.

Requirements

• 5-7 years previous account management experience
• Excellent communication skills with the ability to distill complex issues
• Experience with large data sets and ability to extract business insights from analysis
• Strong analytical skills
• Comfort with ambiguity and a rapidly evolving business landscape
• Solid stakeholder management skills, both for internal and external stakeholders
• Quick communication response times
• Ability to manage across functions and present to leadership
• Creative and structured problem-solver

Responsibilities

• Launch new partners, and manage relationships with existing Instacart retail partners
• Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context
• Develop strategic plans to meet retail partners’ needs
• Work with cross-functional teams to guide implementation of strategic plans and accomplish goals on tight deadlines
• Lead launch process for new partners joining the Instacart marketplace, overseeing catalog setup, marketing and PR, and operations
• Perform data analysis to drive key business insights, scalable growth strategies, and detailed execution plans
• Establish processes and reporting to help streamline the team’s operations and add value to retailer relationships
• Devise strategies to help retail partners grow their business on Instacart
• Engage, educate, collaborate, and problem solve with external partners at all levels of the organization

Preferred Qualifications

• Experience in negotiating sophisticated deals with retail, CPG or other commerce based partnerships to drive revenue
• High level of overall business acumen and understanding of a variety of partner business models
• Inventive self-starter and creative problem solver who can manage multiple time-sensitive projects simultaneously and hit deliverables with minimal direction
• Outstanding deck and presentation skills and ability to create succinct and structured presentations capable of engaging executive-level stakeholders
• Excellent project management, communication, and analytical skills
• Thrives in ambiguity and can chart a course with limited direction

Benefits

• Highly market-competitive compensation and benefits
• Remote work
• New hire equity grant
• Annual refresh grants