Strategic Partnership Program Manager

Summary

Join FreedomCare, a leading home care agency, as a Strategic Partnership Program Manager and play a pivotal role in expanding our relationships with key Medicaid stakeholders. This remote position, with up to 70% domestic travel, involves developing and maintaining strategic relationships with state government officials, agencies, and organizations. You will represent FreedomCare, build community ties, and identify growth opportunities. Success is measured by strong partnerships, increased market visibility, and organizational growth. The role requires developing outreach strategies, engaging stakeholders, overseeing community programs, identifying partnership opportunities, and managing external communications. FreedomCare offers a competitive compensation package and a commitment to providing a best-in-class employee experience.

Requirements

• Bachelor’s degree; master's degree in a related field is a plus
• 5+ years of relevant experience in healthcare partnerships, community outreach, business development, public relations; experience in homecare preferred
• Proven experience in stakeholder engagement and success navigating complex healthcare and government landscape
• Strong track record in sales, with a demonstrated ability to acquire new clients and drive business growth
• Strong understanding of state Medicaid programs
• Requires extensive travel (up to 70%) to foster in-person connections and ensure effective engagement with stakeholders
• Excellent communication skills, including written, verbal, and interpersonal abilities, with the ability to effectively engage diverse audiences and drive interest through targeted messaging
• Strong organizational skills and attention to detail, with the ability to manage multiple projects and priorities simultaneously
• Critical thinking and problem-solving abilities, with a creative approach to developing innovative outreach strategies and initiatives
• Strong cross-functional collaboration skills, specifically with Government and Public Affairs, Marketing and Compliance teams
• Deep understanding of community dynamics and public sector engagement
• Passion for community engagement, social impact, and making a difference in the lives of others
• Proactive and self-motivated with a passion for improving healthcare delivery and patient outcomes

Responsibilities

• Develop and Execute Outreach Strategies
• Design and implement outreach strategies to engage community-based organizations, referral partners and key Medicaid stakeholders
• Identify and pursue opportunities for collaboration with community organizations, government agencies, businesses, and other strategic partners
• Partner closely with Government and Public Affairs to ensure outreach efforts support broader advocacy and policy goals
• Stakeholder Engagement
• Build and maintain strong relationships with state officials, MCOs, case management agencies, and local health partners
• Serve as the organization’s key point of contact for Medicaid-related partnerships and stakeholder engagement
• Represent FreedomCare at public meetings, forums, and community events to build visibility and trust
• Act as liaison to local, state, and federal entities in partnership with the Government and Public Affairs team
• Community & Partner Outreach
• Design and oversee community programs, events and initiatives that promote awareness of FreedomCare’s services
• Host workshops, town halls, and information sessions to raise awareness about our programs and foster trust with the community
• Collaborate with internal departments to integrate community engagement efforts across the organization and initiatives
• Strategic Growth & Development
• Identify partnership opportunities that support expansion in new states and increase access to services in both new and existing states
• Turn stakeholder relationships into tangible opportunities for the organization’s growth and increased access to services
• Partner with cross-functional teams to ensure alignment between partnership opportunities, operational capacity, and market strategy
• Define and track KPIs to evaluate partnership effectiveness and regularly report insights to senior leadership to inform strategic decisions
• External Communications & Awareness
• Act as a primary point of contact for community inquiries and feedback
• In partnership with Marketing and Government and Public Affairs, create and distribute outreach materials and digital content that share FreedomCare’s mission and programs
• Support brand awareness by communicating the organization’s impact and services clearly and consistently
• Ensure all public-facing communications align with compliance standards

Benefits

• Competitive compensation
• Medical benefits
• Retirement plans
• Wellness programs
• Fun company events
• Ongoing learning opportunities to grow your career