Strategic Product Consultant

Summary

Join Procore Technologies as a Strategic Product Consultant to specialize in Financial Management products. You will leverage your construction industry knowledge and Procore platform expertise to provide best practices to customers. Partner with Implementation and Customer Success Managers, collaborate with stakeholders to identify industry needs, and work with Product and Marketing to innovate the software. This role requires a consultative mindset and passion for technology. The position reports to the Senior Manager and is based in Sydney or remotely in Australia. Immediate start is preferred.

Requirements

• Construction industry professionals with a curious mindset who are passionate about driving industry change through technology
• Construction industry professionals with 5+ years of experience looking to transition into a fast-paced software training and advisory role
• Previous experience as Contracts Administrator, Project Engineer, Assistant Project Manager, Project Manager or similar with direct industry experience
• Experience with procurement, schedule/program, and construction financials incl. managing contracts, budget, retention, progress claims and variations
• Experience with take-offs, estimates/proposals, tender/bid management and tender/bid levelling, and buyout and contract negotiations
• Experience with contracts (lump/stipulated sum, cost plus, and guaranteed maximum price - GMP, Design and Construct - D&C), variations, and invoicing with architects, engineers, head contractors, subcontractors, and/or vendors

Responsibilities

• Work with Implementation Managers to develop customers into Procore experts and evangelists through training and consultation
• Conduct group training webinars and in-person sessions to educate customers on Procore tools
• Leverage knowledge of the construction industry to improve customer business processes in Procore and across the customer’s entire organisation
• Leverage knowledge of the Procore platform to consult and create solutions that meet customer requirements
• Provide the highest level of service and education to Procore’s customers through clear and effective communication
• Foster a positive team culture by onboarding, training, and mentoring team members
• Collaborate with all levels of the Procore organisation to develop best practices and drive Procore’s evolution as a market leader
• Leverage industry knowledge and collaborate with industry stakeholders to identify local needs within the Procore Platform while working with Product and Marketing to innovate upon our offering, communicate enhancements and improve customer utilisation
• Develop a mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices
• Up to 30% travel to customer sites (may include domestic and international), industry events, and other Procore offices

Preferred Qualifications

• Experience establishing SOPs
• Training or software support
• Experience using Procore

Benefits

• Generous paid time off
• Healthcare coverage
• Career enrichment and development programs