Strategy And Operations Manager

Summary

Join Curri as a Market Growth Manager and own the strategy and execution of expanding market share in key areas. Lead growth and expansion in existing and new markets, collaborating with operations, product, and engineering teams to optimize the delivery experience. This role demands market ownership, identifying key business drivers, data analysis for improvement, and rapid execution to grow customer and driver bases. You will regularly engage with customers and drivers directly, addressing their needs and continuously improving the overall experience. Reporting to the Director of Strategy & Planning, you will work closely with senior leadership given the cross-functional nature of this position.

Requirements

• Bachelor’s degree in business, engineering, or related field (or equivalent work experience)
• 2+ years of experience in a related field, including banking, consulting, technology, analytics, operations, and/or strategy
• Be a self-starter that thrives in a fast-paced, often ambiguous environment
• Scrappy mentality and willingness to get into the weeds no matter the task
• Exceptional written and verbal communication skills and ability to build rapport with customers, drivers, and internal stakeholders
• Analytical mindset that relies on testing and iterating solutions to make data-driven decisions
• Comfort with in-person meetings and conveying the value of a product to various audiences
• Willing to travel around their market 50% of the time
• Natural ability to problem solve and isn’t afraid to challenge the status quo
• Team player who actively collaborates with other teams across the organization

Responsibilities

• Own the growth and expansion of a key market, launching initial customers and onboarding drivers
• Prospect, outreach, visit, and get customers to complete their first delivery with Curri
• Test and validate different GTM approaches including outreach methods, marketing campaigns, and promotions
• Become a trusted logistics expert for customers by deeply understanding the last mile logistics space and Curri’s product and capabilities
• Research the competitive landscape and distribution trends in the market, identifying opportunities to competitively position Curri’s offering
• Develop and foster relationships with new and existing customers
• Serve as go-to source of insights and data on the market, managing dashboards and reporting on key sales and operational KPIs
• Collaborate with the Operations team to manage the operational activities related to scaling the market, including acquiring and onboarding new supply, developing driver training, and formulating driver incentive programs

Benefits

• Work in a remote environment with a flexible schedule
• Competitive salary
• Health, dental, vision, 401K, and an equity compensation grant