Strategy And Operations Manager

Summary

Join Nash, a cutting-edge last-mile logistics company, as their first strategy/operations hire in Australia. You will play a crucial role in driving growth and operational excellence across the Asia-Pacific region. Responsibilities include executing strategic initiatives, managing supplier partnerships, and ensuring successful regional expansion. This position demands analytical thinking, operational expertise, and strategic acumen, requiring close collaboration with cross-functional teams. The ideal candidate possesses a strong background in strategy, operations, and relationship building within a SaaS or logistics environment. Nash offers a fully remote work culture, competitive compensation, flexible paid time off, and other perks.

Requirements

• 5+ years of experience in consulting, operations, product management, or related roles in a SaaS or logistics environment
• Bachelor’s degree in Engineering, Business, Logistics, Supply Chain Management, or a related field; MBA or advanced degree is a plus
• Proficiency with CRM (e.g. Salesforce), analytics (e.g.Tableau/Mode), and diagnostic tools (e.g. Datadog)
• Willingness to travel as needed to meet with customers and attend industry events

Responsibilities

• Build and execute our regional launch playbook to bring Nash to new regions and customers
• Identify and assess new opportunities, including geographic expansions and vertical-specific strategies
• Conduct market analysis to understand regional trends, customer needs, and competitive landscapes
• Partner closely with our local network of delivery providers and carriers to support their growth
• Work with the global supply team to define regional processes and prioritise product/engineering efforts
• Monitor and optimize carrier performance, including service quality, and compliance to identify shared opportunities for improvement
• Identify and onboard new partners to support growth and enable new delivery types
• Serve as the go-to resource for strategic and operational challenges in the region
• Lead cross-functional projects, such as launching new products, implementing process improvements, or addressing operational bottlenecks

Preferred Qualifications

• Strategic Thinker: You have experience developing and executing strategies that drive tangible business outcomes
• Operational Expertise: You’ve successfully managed complex operations, ideally in logistics, supply chain, or a similar environment
• Relationship Builder: You excel at building and maintaining strong partnerships with internal and external stakeholders
• Data-Driven: You use analytics to inform decisions and continuously improve processes.You should be self sufficient in completing analysis with little support
• Execution-Focused: You thrive in dynamic environments, balancing short-term execution with long-term planning

Benefits

• Fully remote culture - work from home (or wherever!)
• Quarterly in-person events to bond with teammates
• Competitive compensation
• Flexible paid time off
• Other great perks, such as a home office stipend