Student Enrolment Advisor

Summary

Join Keypath as a Student Enrolment Advisor and be the first point of contact for professionals seeking career transformation through education. Guide prospective students through their decision-making journey, creating personalized pathways and transforming inquiries into successful enrollments. Work remotely from anywhere in Australia, enjoying the flexibility of a remote-first workforce. This fast-paced role offers a competitive salary and commission, along with opportunities for career progression and professional development. Keypath provides a supportive and collaborative team environment, prioritizing connection, learning, and growth. Make a genuine impact by helping professionals achieve their career ambitions through education.

Requirements

• Proven experience in a customer service or sales role - you are a self motivated and mission driven individual who finds pride in helping others through education and 1:1 guidance
• Natural relationship-building abilities that create trust and connection
• A proven track record of meeting KPI's or targets while delivering exceptional service across your pipeline
• Attention to detail, with a clear understanding of the value of maintaining accurate customer data
• The drive to thrive in a fast-paced, purpose-led environment

Responsibilities

• Connect with prospective students who have already expressed interest
• Spend at least 4 hours a day making outbound calls and handling inbound inquiries about programs and applications
• Provide instant responses to student queries and encourage phone conversations
• Track student progress, follow up on incomplete applications, send deadline reminders, and update the CRM
• Join daily check-ins to share best practices, stay motivated, and align on enrolment goals
• Guide prospective students through their decision-making journey to choose the right course for their career ambitions via phone, email, and web chat
• Create personalised pathways for each potential student using your consultative approach
• Transform inquiries into successful enrolments - ensuring you achieve your targets to help in our vision to transform education and transform the world
• Work independently with the freedom to adapt your approach—we trust your expertise, not scripts
• Be a part of a collaborative team that priortises connection, learning and growth

Preferred Qualifications

Exposure to higher education is advantageous

Benefits

• Flexible work arrangements: Choose your workspace—remote, office, or hybrid
• Generous Competitive package: The base salary and commission package will be competitive and tailored to your experience
• Career progression: Clear pathways in a rapidly expanding EdTech leader, including comprehensive online remote training
• Equipment and support: Full remote work setup including internet allowance
• Wellbeing focus: Paid mental health days and comprehensive support tools, including Toolkits for Digital Health and Mental Health support
• Growth opportunities: Internal Academy's to help you develop your career and skillset (People Leader's Academy) and heavily discounted Master’s degrees from our university partners + access to LinkedIn Learning