CVEDIA is hiring a
Support Engineer

Summary

Join CVEDIA as a Field Application Engineer to engage with clients, offer specialized support in configuring and deploying our AI solution, CVEDIA-RT, across various hardware platforms. This hybrid role requires strong network knowledge, cross-platform OS configuration skills, remote support software proficiency, log inspection and analysis abilities, performance measurement knowledge, basic scripting skills, experience in computer vision and machine learning, customer relationship management experience, problem-solving skills, communication and training skills, a collaborative approach, language proficiency (English essential), and additional language skills as a plus.

Requirements

• Technical Proficiency Network Knowledge
• Cross-Platform OS Configuration
• Remote Support Software
• Log Inspection and Analysis
• Performance Measurement
• Scripting and Automation
• Experience in Computer Vision and Machine Learning
• Customer Relationship Management
• Problem-Solving Skills
• Communication and Training Skills
• Collaborative Approach
• Language Skills Proficiency. in English is essential

Responsibilities

• Technical Sales Support
• Field Application Engineering
• Product Knowledge Transfer
• Customer Relationship Management with a Technical Edge
• Collaboration for CVEDIA-RT Enhancement

Benefits

• VACATION TIME - 4 weeks of paid vacation time per year, plus local holidays and paid sick days
• PERSONAL DAYS - up to one paid day off per week for personal reasons
• FLEXIBLE WORK HOURS
• COMPANY RETREATS - all-expenses-paid trip every year
• 100% REMOTE TEAM - work from wherever you have a good internet connection!
• IMPROVEMENT-FOCUSED - our operations and management team focus on consistently improving CVEDIA through feedback
• COMPETITIVE SALARY - based on experience!
• STOCK OPTIONS - all CVEDIA employees receive company stock options