Remote Survey Ops Program Manager

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Airbnb

πŸ’΅ $142k-$169k
πŸ“Remote - United States

Job highlights

Summary

Join Airbnb's Global Operations team as a Survey Ops Program Manager to contribute to global listening strategy, metric development, and listening frameworks for business stakeholders.

Requirements

  • BA required
  • MBA or equivalent experience preferred
  • CCXP, PMP or Net Promoter Certified a plus

Responsibilities

  • Own listening framework requirements for stakeholder teams
  • Manage survey program operations
  • Partner across teams on a backlog of experiential fixes
  • Regularly present updates at relevant stages of the survey lifecycle

Benefits

  • US - Remote Eligible
  • Occasional work at an Airbnb office or attendance at offsites

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