Remote Survey Ops Program Manager

Summary

Join Airbnb's Global Operations team as a Survey Ops Program Manager to contribute to global listening strategy, metric development, and listening frameworks for business stakeholders.

Requirements

• BA required
• MBA or equivalent experience preferred
• CCXP, PMP or Net Promoter Certified a plus

Responsibilities

• Own listening framework requirements for stakeholder teams
• Manage survey program operations
• Partner across teams on a backlog of experiential fixes
• Regularly present updates at relevant stages of the survey lifecycle

Benefits

• US - Remote Eligible
• Occasional work at an Airbnb office or attendance at offsites