System Administrator

Summary

Join Lucid Reality Labs, a top XR company, and become a System Administrator. Maintain and optimize workstations, networks, hardware (including XR devices), and various services. Responsibilities include system administration, monitoring, and data management. You will proactively identify and resolve technical issues, ensuring smooth operations. The role requires strong organizational and communication skills, problem-solving abilities, and familiarity with GSuite, Jira, and Confluence. Lucid Reality Labs offers a competitive compensation and benefits package, flexible working hours, remote work options, and a supportive work environment.

Requirements

• The qualifications require English speaking skills
• Knowledge of hardware, software, and network configurations
• Familiarity with services such as GSuite, Jira, Confluence or readiness to learn
• Strong organizational skills with attention to detail and a proactive mindset
• Ability to identify issues independently and implement effective, timely solutions
• Excellent problem-solving skills and the ability to work independently and collaboratively
• Strong communication skills and the ability to work effectively in a team-oriented environment
• Ability to document processes clearly and maintain accurate records
• Readiness to manage the company’s technical support hub in Warsaw

Responsibilities

• Take full ownership and responsibility for assigned tasks, demonstrating a high level of motivation, patience, and dedication to quality work
• Maintain full engagement in day-to-day operations, with a proactive attitude toward identifying issues and implementing timely, effective solutions
• Actively propose and implement cost optimization strategies, including identifying unnecessary expenses, improving processes, and automating workflows where applicable
• Take initiative in organizing and maintaining proper workflows, equipment lifecycles, and infrastructure processes
• Set up and maintain workstations, networks, and XR devices to ensure smooth operations
• Manage and track hardware shipments: oversee shipping, receiving, relocation of equipment, maintain accurate inventory records, and verify hardware condition
• Provide necessary equipment to users upon request and keep the inventory up-to-date
• Maintain and support on-site physical servers
• Continuously optimize and upgrade hardware and software components as needed to meet evolving needs
• Administer core services including GSuite, Jira, Confluence, and others, supporting company-wide productivity
• Provide necessary system access to employees based on Jira requests
• Maintain accurate license counts to match the organization’s needs, avoiding excess licensing costs
• Coordinate employee onboarding and offboarding processes, including account setup, access management, equipment distribution, data transfers, and collaboration with relevant teams to ensure smooth transitions
• Monitor the health and performance of core systems and infrastructure components
• Proactively identify and address technical issues related to hardware and software to minimize downtime and disruptions
• Support employees with any technical issues, ensuring quick and effective resolution
• Ensure compliance with internal standards and security policies (ISO 27001) in collaboration with the information security manager

Benefits

• 24 working days paid vacation, 7 days sick leave, and public holidays
• Flexible working hours and ability to work remotely