Systems Administrator

Summary

Join Fleetio's IT Operations Team as a Systems Administrator and contribute to the efficiency and security of our internal IT infrastructure. You will manage critical applications like Okta, Google Workspace, and Zoom, identify areas for improvement, recommend new applications, and provide tier 2 support to the help desk. Fleetio is a leading software platform for fleet management, experiencing rapid growth and offering a dynamic work environment. This role involves optimizing and maintaining IT systems, collaborating with cross-functional teams, and staying updated with industry trends.

Requirements

• Proven experience as a Systems Administrator, focusing on managing SaaS applications and configurations
• Highly proficient with macOS
• Proficient in email security platforms, such as Proofpoint or Mimecast, for advanced threat protection and phishing prevention
• Skilled in SaaS Security Posture Management (SSPM) platforms like Adaptive Shield or Valence Security, ensuring robust cloud application security
• Experienced with network security technologies, including VPN, Secure Web Gateway (SWG), and related access controls, to safeguard corporate environments
• Strong proficiency in configuring and maintaining SaaS applications such as Okta, Google Workspace, and MDM platforms such as Mosyle, Kandji, or JAMF
• Familiarity with general IT security practices and protocols, with the ability to implement security measures within SaaS environments
• Excellent problem-solving skills and the ability to troubleshoot technical issues effectively
• Strong communication skills, both written and verbal, with the ability to convey technical concepts to non-technical stakeholders
• Proactive attitude towards identifying and implementing process improvements
• Ability to work collaboratively in a team environment as well as independently when required

Responsibilities

• Take ownership of configuring and managing critical SaaS applications such as Okta, Google Workspace, and others, ensuring optimal performance and user experience
• Help craft the scalability and vision of the IT Operations and Corporate Security functions in a rapidly scaling, tech-forward environment
• Identify areas for improvement within the Fleetio tech stack, recommend and implement changes to enhance efficiency, security, and productivity, contributing to streamlined operations
• Collaborate with various teams to understand business requirements and translate them into practical SaaS configurations and solutions, fostering organizational alignment
• Research and evaluate new SaaS applications aligned with organizational goals, presenting recommendations for adoption
• Provide tier 2 support for the help desk team, assisting with complex technical issues and ensuring smooth operations, contributing to enhanced user satisfaction
• Stay updated with industry trends and best practices, incorporating relevant advancements into tech stack management strategies, ensuring continuous improvement, and staying ahead of the curve

Benefits

• Multiple health/dental coverage options
• Vision insurance
• Incentive stock options
• 401(k) match of 4%
• PTO - 4 weeks
• 12 company holidays + 2 floating holidays
• Parental leave- birthing parent (16 weeks paid) non-birthing (4 weeks)
• FSA & HSA options
• Short and long term disability (short term 100% paid)
• Community service funds
• Professional development funds
• Wellbeing funds - $150 quarterly
• Business expense stipend - $125 quarterly
• Mac laptop + new hire equipment stipend
• Monthly catered lunches
• Fully stocked kitchen with tons of drinks & snacks
• Remote working friendly since 2012