Systems Administrator Engineer

Summary

Join SonicWall, a cybersecurity leader with over 30 years of experience, as a Systems Administrator. You will analyze and resolve software/hardware issues, troubleshoot systems, document events, and recommend solutions. Responsibilities include system upgrades, application installations, and managing user accounts. The ideal candidate possesses 2-5 years of systems administration experience, strong communication skills, and expertise in Windows operating systems, Active Directory, and Office 360. SonicWall offers a competitive salary ($69,000-$95,000), discretionary bonuses, and a comprehensive benefits package including medical, dental, vision, paid time off, and a retirement plan.

Requirements

• 2-5 years of directly related experience in systems administration
• Ability to handle multiple tasks concurrently with competing deadlines
• Ability to drive collaboration with executives, and business and technical teams to achieve effective solutions
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team
• Must be able to support, configure, and troubleshoot a wide range of applications and all Windows operating systems (workstation & server)
• Experience with Microsoft Active Directory and GPO
• Experience with Microsoft Office 365

Responsibilities

• Analyzes, logs, tracks, and resolves software/hardware matters of significance pertaining to networking connectivity issues, printers, servers, and applications to meet business needs
• Performs troubleshooting to isolate and diagnose common system problems
• Documents system events to ensure continuous functioning
• Recommends course of action and implements as approved
• Upgrades system software and hardware components as required to meet business needs and coordinates backups
• Ensures upgrades are occurring by established parameters
• Coordinates the installation of client department-specific applications and systems
• Resolves matters of significance and implements a corrective course of action as needed
• Installs, tests, upgrades, and configures system files and services to enhance performance
• Utilizes standard corporate tools to record change and problem activities for tracking purposes
• Ensure onsite technology runs smoothly
• Manage and monitor server backup processes
• Install and configure specialized software
• Apply software and operating system patches
• Manage user accounts, permissions, & passwords
• Coordinate with 3rd party support to resolve issues and implement solutions
• Install and configure new hardware
• Troubleshooting technical issues in support of onsite and remote customers
• Administrating AD/365/Cloud Storage
• Prepare/deploy PC equipment and software tools

Preferred Qualifications

• MacOS & Linux experience is a plus
• Knowledge of network fundamentals is a plus
• Experience working with computer hardware for installation and upgrades
• Experience working with software installation/upgrading procedures
• Experience working with file and system maintenance procedures

Benefits

• The starting pay range for a candidate selected for this position is generally within the range of $69,000 – $95,000 for annual base salary
• Employees may be eligible for additional discretionary bonuses and commissions
• The Company also offers a comprehensive, flexible, and competitive benefits program
• It provides access to programs tailored to meet the personal health and financial well-being needs of our employees and their families
• The Company offers medical, vision, and dental coverage, and health savings accounts
• Mental health support
• Time off to relax and recharge through our paid holidays, vacation, and personal time off
• A retirement savings plan with Roth features