Systems Analyst

Summary

Join Servus Credit Union, Alberta's largest member-owned credit union, as a Systems Analyst I, II, or III! This full-time, temporary remote role (until April 30, 2026) offers the chance to contribute to a team known for its innovation and community focus. You will be responsible for business and systems requirements analysis, system configuration and support, testing and quality assurance, and user experience considerations. Servus offers a competitive compensation package including performance-based incentives, along with comprehensive benefits such as health and wellness programs, vacation time, retirement savings, training and development, flexible work options, and employee volunteer opportunities. As a Servus employee, you also become a member, enjoying additional perks like profit sharing and voting rights. Apply today!

Requirements

• A bachelor's degree in Information Technology, Computer Science, Finance, or Related Field with a focus on financial systems
• 5+ years of relevant experience

Responsibilities

• Leverage your deep understanding to collaborate with interested parties to gather and document business and technical requirements related bugs and/or new feature requests
• Utilize tools like AzureDevOps, Jira, Trello, Miro to capture user stories, including success criteria and intricate business logic
• Analyze these requirements to ensure they align with business objectives and translate them into functional specifications for development teams
• Conduct gap analysis to determine system enhancements or modifications needed to improve performance, functionality, or user experience
• Configure and maintain systems based on business needs and technical requirements
• Ensure that the system is properly integrated with other applications and interfaces, such as but not limited to (enterprise service buses, data integration layers, payment processing gateways, ERPs, and other related platforms)
• Provide technical support for systems, troubleshooting issues, identifying root causes, and working with technical teams to implement solutions and system improvements
• Work closely with quality assurance teams to develop test cases and ensure thorough testing of system enhancements, updates, and new modules
• Perform user acceptance testing (UAT) and coordinate with interested parties to ensure the system meets their expectations before deployment
• Monitor system performance post-deployment and assist in ongoing system maintenance, ensuring its stability, security, and compliance with regulatory standards
• Depending on proficiency level, an increasingly deep understanding of user experience / user interface considerations in delivery of digital banking solutions

Preferred Qualifications

Equivalent real-life experience overseeing the delivery in a fast paced / mission-critical technology environment

Benefits

• Health and wellness
• Vacation
• Retirement savings programs
• Training & Development Opportunities
• Career Advancement Potential
• Flexible work options
• Competitive Compensation including performance-based incentive pay
• Meaningful work towards individual and corporate goals
• Opportunities to get involved and give back through an employee volunteer program
• Profit sharing
• Voting for the board of directors