Business Systems Analyst

Summary

Join Trace3 as a Business Systems Analyst and play a pivotal role in managing and prioritizing incoming requests, maintaining the backlog, and analyzing business processes. You will be responsible for gathering requirements and creating data-driven solutions to enhance decision-making. As a technical and functional data subject matter expert for the Reporting & Analytics team, you will focus on capturing requirements and building a backlog for our NetSuite data source migration initiative. This role demands proficiency in Power BI and a solid understanding of data warehouse concepts. The ideal candidate will possess 3+ years of experience in reporting and analytics. This position offers a competitive salary and a comprehensive benefits package.

Requirements

• 3+ years’ experience as a Business Analyst working with reporting and analytics, Power BI or Data Warehouse teams
• 3+ years’ experience with SQL and database management
• 3+ years’ experience with data migration from non-native applications into a custom environment
• 3+ years’ experience writing requirements. I.e., epics, user stores and acceptance criteria
• 3+ year’s prioritizing and managing backlogs
• In-depth experience working with applications/tools to capture, manage and communicate business and technical requirements. I.e., Jira, Confluence, Azure DevOps, etc
• Experience with ticketing systems. I.e., Remedy, ServiceNow, ConnectWise, etc
• Strong proficiency with Microsoft Visio, Project, and SharePoint
• Strong proficiency with Microsoft Office (Word, PowerPoint, Outlook, and Excel)
• Effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment
• Manage multiple and changing priorities, meeting deadlines in an entrepreneurial setting
• Quickly learn new software solutions and business processes
• Highly organized, detail-oriented, excellent time management skills
• Excellent written and verbal communication skills

Responsibilities

• Analyze data from multiple sources, including table structures, field mapping, data scrubbing, and data continuity
• Analyze business data to identify trends, patterns, and insights
• Develop and maintain reports and dashboards using Power BI
• Design, implement, and optimize data warehouse solutions to support reporting and analytics needs
• Ensure data quality and integrity through robust validation processes
• Administer applications to ensure correct configuration and support for internal customer needs, proactively mitigating issues
• Collaborate with stakeholders to identify and document business requirements
• Conduct interviews, workshops, and surveys to gather detailed requirements
• Translate business requirements into technical specifications
• Create detailed documentation, including data models, process flows, and user guides
• Work closely with data engineers, data scientists, and other IT team members to develop and implement data solutions
• Communicate complex technical concepts to non-technical stakeholders effectively
• Identify and implement best practices for reporting and data analysis
• Lead User Acceptance Testing (UAT) and Quality Assurance (QA) activities
• Implement basic integrations into the ERP system
• Independently analyze operational workflows and existing system functionalities to identify and implement necessary application changes
• Provide support for existing interfaces between applications, ensuring timely remediation of errors

Preferred Qualifications

• Experience with NetSuite
• Experience with supporting CRM & ERP systems

Benefits

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off