Systems Architect

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a Systems Architect. You will be responsible for ensuring the reliability, scalability, and performance of our cloud-based applications. This role involves strategic planning and hands-on execution, designing cutting-edge IT solutions and implementing them. Ideal candidates have experience in enterprise software development or high-growth technology companies. You will partner with stakeholders, recommend hardware and software, oversee implementation, analyze performance, and troubleshoot issues. The position requires strong problem-solving skills, experience with AWS and container orchestration, and excellent communication skills.

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or other similar degree, or equivalent work experience
• 8+ years of working experience as a Systems Architect
• Strong understanding of computer systems, networking, and data storage
• Proven ability to architect scalable solutions across enterprise applications
• Experience with AWS and container orchestration tools (e.g., Kubernetes)
• Familiarity with infrastructure as code tools (e.g., Terraform, Ansible) and version control systems (e.g., Git)
• Independent learner, curious to learn new technologies
• Excellent problem-solving skills and the ability to troubleshoot complex issues under pressure
• Experience with disaster recovery planning and implementation
• Experience with performance tuning of databases and distributed storage systems
• Demonstrated history of incident management and leadership ability
• Strong attention to detail, goal-oriented
• Commitment to excellent customer service
• Effective communication skills across all levels — whether talking to individual contributors or executives

Responsibilities

• Provide comprehensive architecture plans for multiple cloud-based applications supporting our internal stakeholders across engineering, product support, training, and services teams
• Partner with stakeholders (business leaders, DevOps, security, infrastructure) to understand application usage, future growth,h and strategic goals
• Recommend specific hardware, software, and methodologies that align with industry best practices, standards, and organizational goals
• Oversee the implementation and integration of key business systems
• Analyze performance and ensure the applications (GitLab, Jira, Confluence, TestRail, Mattermost), hosted in AWS, meet the scalability and reliability needs of our internal teams
• Perform root cause analysis for complex failures and offer modern solutions and tools
• Establish metrics to monitor system performance, proactively identify issue,s and recommend solutions for optimal performance
• Identify and troubleshoot performance bottlenecks and reliability issues across the stack
• Implement best practices for cloud-based infrastructure, ensuring security, scalability, and cost efficiency
• Stay informed about emerging technologies and industry trends including AI to identify opportunities for innovation within enterprise business systems
• Create detailed documentation of systems architecture designs, technical specifications, and implementation plans
• You want to make the system better every day and are self-driven to learn all that is necessary to provide full-stack diagnostics and determine the root cause of problems
• Communicate effectively with engineering and infrastructure teams and describe problems succinctly with sufficient detail
• Engage in real-time communication during outages with both technical and non-technical audiences

Preferred Qualifications

• Working knowledge of Git repositories
• Solid scripting skills; experience with Shell, Bash, Ansible, Python, Go, Ruby, etc
• Jira data center implementation experience
• GitLab implementation experience

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program